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SMB Sales Manager

Block· 20213 S&M - Sales - Square Outside
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SydneyFull-timePosted 2mo ago

About the role

Sales Manager role leading a team of Account Executives in a high-velocity SMB sales environment, focusing on developing talent, data-driven coaching, operational excellence, and cross-functional collaboration to drive predictable, repeatable growth in SMB revenue.

Responsibilities

  • Hire exceptional Account Executives and raise the talent bar with every addition to your team.
  • Develop a culture of ownership, accountability, continuous learning, and high standards, one built for the pace of SMB.
  • Identify future top performers early and create development plans that accelerate their growth in a high-volume environment.
  • Lead your business through rigorous pipeline inspection, forecasting, and performance diagnostics, at the speed and volume SMB demands.
  • Use leading indicators to spot performance gaps early and coach reps toward sustainable improvement across a high-activity sales cycle.
  • Turn data into action by identifying trends, diagnosing root causes, and driving measurable improvements across your team's conversion rates, cycle times, and activity metrics.
  • Establish predictable operating rhythms around forecasting, pipeline management, and business reviews that keep pace with shorter deal cycles.
  • Build disciplined execution that creates consistent, repeatable revenue outcomes at scale.
  • Continuously improve how your team sells by refining processes, simplifying execution, and eliminating friction, because in SMB, speed compounds.
  • Partner closely with Sales Leadership, Marketing, Enablement, Operations, and Product to improve the customer journey and strengthen commercial execution across a high-velocity motion.
  • Use customer insights and field intelligence to shape strategy and influence product evolution for the SMB segment.
  • Lead through change by helping your team adapt quickly while maintaining high performance.

Qualifications

  • 4+ years experience as a sales manager.
  • 3 years of documented sales success as an individual contributor exceeding target.
  • Experience hiring, ramping and retaining Account Executives who can run considered, competitive deals
  • Experience developing already strong performers into people who win larger and more complex deals
  • Proven track record in collaborating across different teams with the ability to inspire change
  • Leadership and coaching experience and a desire to help others be their best
  • Expertise in creating structure around sales metrics and managing yourself and others to achieve these metrics, including forecast accuracy on long-cycle deals
  • An understanding of how to refine decision-making and consider the downstream and upstream effects of potential decisions

Skills

Required:Talent developmentForecasting & pipeline managementData-driven coachingCross-functional collaboration

Benefits

  • Remote work
  • medical insurance
  • flexible time off
  • retirement savings plans
  • modern family planning
Last updated Aug 12, 2026. Interested? Apply on the company site.
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About Block

Block builds technology to increase access to the global economy.

Made up of Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto, Block, Inc. builds technology to increase access to the global economy.

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