Commercial Account Manager, Canada
Toronto, ONCA$156k - CA$213kFull-timePosted 2mo ago
About the role
Commercial Account Manager responsible for post-implementation relationship ownership, product adoption, spend activation, and long-term account growth across a portfolio of 150–200 commercial customers, with a focus on Canadian accounts and Ramp’s growth in Canada.
Responsibilities
- Build and nurture strong relationships across new and existing high-value commercial customers to better achieve their needs and manage all reporting of health within accounts
- Develop deep, multi-threaded relationships with decision makers at your customers
- Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your accounts
- Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases
- Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Success teams
- Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle
Qualifications
- Minimum 3 years of new business sales or account management experience in a B2B organization
- Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts
- Excellent verbal and written communication skills, as well as interpersonal skills
- Organizational, project management, and time management skills
- Familiarity with basic sales tools and common metrics
- High adaptability and understanding of change within the evolution of a startup
- This is an in-office role in Toronto, 5 days per week. This is not a remote role.
Skills
Required:Relationship buildingAccount managementCommunication
Benefits
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- Group medical, dental, and vision coverage (Canada)
- Life, AD&D, and disability coverage (Canada)
- Fertility drug coverage (Canada)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave options
- Employee Assistance Program and virtual care
Last updated Oct 22, 2026. Interested? Apply on the company site.

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