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Senior Frontend Platform Engineer

Parloa· Engineering
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Berlinfull-timePosted 2mo ago

About the role

Senior frontend platform engineer focused on building and maintaining Parloa’s central frontend platform (microfrontends, Server-Driven UI, and design system) to enable product teams to ship agent management UI efficiently, with mentoring and technical leadership.

Responsibilities

  • Build and ship the agent management platform UI and platform improvements using microfrontend architecture, shared design system, and Server-Driven UI library where they fit.
  • Own the technical design and delivery of complex features or services within your team, turning ambiguity into clear execution plans.
  • Ship in small, high-quality increments, balancing speed with scalability, security, and long-term maintainability.
  • Work full-stack when needed — TypeScript/React plus adjacent services and integrations — so features and platform changes are deliverable end-to-end, not blocked at the UI boundary.
  • Leverage modern AI tooling to multiply your impact, from accelerating implementation and reviews to improving documentation, testing, and debugging, while rigorously validating outputs.
  • Build with reliability and observability in mind, defining SLIs, instrumenting your work, and proactively monitoring impact.
  • Maintain strong engineering discipline: clean CI/CD, meaningful tests, safe rollouts, and fast rollbacks.
  • Respond to production issues with urgency and curiosity, contributing to blameless postmortems and systemic improvements.
  • Raise the bar through high-signal code reviews, documentation, and mentoring; contribute fixes upstream to shared packages when you hit the same problem twice.
  • Multiply your impact by mentoring engineers, sharing patterns, and strengthening your team’s technical standards.

Qualifications

  • Professional experience building and shipping production systems in fast-moving environments.
  • You take full ownership and drive outcomes to completion.
  • Strong bias for action with quick decision-making and iteration based on real-world feedback.
  • Comfortable operating in ambiguity and turning fuzzy problems into shipped results.
  • Systems thinking: scalability, reliability, performance, and security as default.
  • Clear success definition with focus on customer impact and business outcomes.
  • High craftsmanship bar: clean, secure, well-tested code as baseline.
  • Ability to give and receive candid feedback, mentoring, and technical leadership.
  • Pragmatism coupled with ambition, building for today and tomorrow.
  • Desire to contribute to building Europe’s respected engineering organization.

Skills

Required:TypeScriptReactMicro-frontend architectureServer-Driven UICI/CD
Nice to have:Design systems

Benefits

  • Competitive salary aligned with market
  • Opportunity to work in Berlin
  • Access to growth and mentoring
  • Challenging projects in a fast-growing company
  • Collaborative culture with strong values
  • Data protection and ISO compliance focus
Last updated Aug 27, 2026. Interested? Apply on the company site.
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About Parloa

AI Agent Management Platform for contact centers

Amplify your customer service experience with a team of personal AI agents. Leverage the full power of generative AI for contact center automation.

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