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Pre Sales Solutions Engineer

Envoy· Sales & Marketing
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New York City, NY$177.5k - $193.8kFull-timePosted 2mo ago

About the role

Solutions Engineering role within the Customer Success organization supporting pre-sales across EMEA, focusing on technical demos, security/compliance reviews, integrations, and cross-functional collaboration to win deals.

Responsibilities

  • Partner with EMEA account executives across Mid-Market, Enterprise, and Channel to co-lead the technical side of the sale: technical demos, requirements discovery, proof-of-concept scoping, and realistic expectation-setting.
  • Own security and compliance review for EMEA deals — security questionnaires, RFPs, DPAs, data residency and sub-processor questions, and direct conversations with prospect security, privacy, and legal teams.
  • Work fluently across our integration ecosystem (identity providers, access control, calendar, HRIS) and speak credibly about our Developer & Integration Platform and API capabilities to customers building their own extensions.
  • Investigate issues through logs and data to isolate and escalate product bugs, rather than handing them off unqualified.
  • Act as the voice of the EMEA customer in roadmap discussions, and bring regional requirements — regulatory, cultural, and competitive — back to Product with enough specificity to act on.
  • Level up the wider revenue team on technical topics: SAML, SCIM, OAuth, directory sync, and cloud infrastructure.

Qualifications

  • Working knowledge of EU data protection as it shows up in enterprise deals: GDPR, DPAs, data residency and transfer mechanisms, and sub-processor disclosure.
  • Comfort with identity and access: SAML, SSO, SCIM, OAuth, and directory services.
  • Solid grasp of how the internet works — DNS, HTTP, TLS, certificates — and intermediate SQL knowledge to answer questions about customer data.
  • Strong written and verbal communication with senior technical stakeholders and ability to switch registers for conversations with developers.
  • Demonstrated effectiveness working across time zones and cultural contexts.
  • Willingness to travel to prospect and partner engagements, including international travel to EMEA, approximately 30% annually.

Skills

Required:Technical demos and requirements discoverySecurity and compliance reviewsAPI and integrations knowledgeSAML/SCIM/OAuth/SSOCommunication with senior stakeholdersCross-time-zone collaboration

Benefits

  • Envoy compensation package includes market-competitive salary, equity for all full-time roles, and excellent benefits.
Last updated Sep 23, 2026. Interested? Apply on the company site.

About Envoy

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