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SMB Sales Manager

Envoy· Sales & Marketing
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London, United Kingdom£94k - £100kFull-timePosted 2w ago

About the role

Envoy is hiring an SMB Sales Manager to lead a team of 8 SMB Account Executives in a high-velocity, outbound-heavy SMB motion based in London. You will own regional targets, pipeline generation, and people development, reporting to the Director of SMB Sales and partnering with a peer SMB manager.

Responsibilities

  • Lead the team. Run a team of SMB Account Executives to quota. Set the standard for activity, rigor, and how deals get worked, and hold the team to it.
  • Drive pipeline generation. Own your team's self-sourced pipeline number. Coach prospecting directly — sequences, call blocks, account planning, territory strategy — and inspect it weekly.
  • Forecast a fast-moving book. Deliver an accurate forecast for the current quarter and a defensible view of the next, in a motion where most bookings are created and closed inside the same quarter.
  • Coach and develop. Diagnose individual skill gaps and close them with targeted coaching — discovery, demo, negotiation, multi-threading. Contribute to onboarding and certification for new hires, and help develop BDRs moving into AE seats.
  • Work across the business. Partner with Marketing, Product, Enablement, Sales Ops, and Customer Success on acquisition and expansion plays, territory design, and account coverage. Bring the field's view of what is and isn't working.

Qualifications

  • 2–3+ years managing a B2B closing team, selling software in a velocity or SMB motion, with a record of the team hitting its number
  • Experience carrying a pipeline generation target. You have held a team to a self-sourced pipeline number and can show how you coached reps to build it
  • Forecasting in a short-cycle business. Comfortable committing to a next-quarter view
  • Pipeline management depth. Experience with fast transactional deals and longer strategic ones
  • Qualification rigor. Fluent in MEDDPPICC or a comparable framework, and able to teach it
  • Stakeholder navigation. Comfortable engaging multiple stakeholders through negotiation, security review, legal, and procurement
  • AI and data fluency. Uses AI tools and can interpret pipeline data independently
  • Coaching instinct. Able to diagnose gaps and provide direct, non-personal feedback
  • Comfort with pace and ambiguity. Able to adapt to territory, tooling, and process changes
  • Genuine interest in SMB. Understands SMB needs and has a consultative approach to smaller businesses

Skills

Required:Team leadership / managementPipeline generation / self-sourced pipelineForecastingMEDDPPICC or comparable qualification frameworkStakeholder management

Benefits

  • A high degree of trust in your ideas and execution
  • An opportunity to partner and collaborate with other talented people
  • An inclusive community where you feel welcomed and cared for as a person
  • The ability to make an immediate impact helping customers create a great workplace experience
  • Support for your personal and professional growth
Last updated Oct 21, 2026. Interested? Apply on the company site.

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