← All roles

Lead Product Designer

GoHighLevel· Product Design
Apply on company site
Hybrid (Remote)$0Employee IndiaPosted 2mo ago

About the role

Lead Product Designer for HighLevel, a remote-first AI-powered business operating system. Elevates product experiences through craft, systems thinking, and mentorship across one or more product areas. Requires 7+ years of design experience in complex digital products, B2B SaaS/CRM experience, and familiarity with AI-driven tools.

Responsibilities

  • Lead design strategy and execution for one or more product areas, translating customer needs, business goals and technical constraints into clear experience direction
  • Partner with product and engineering leaders, researchers, data partners and designers to define product vision, prioritize opportunities and align teams around high-quality outcomes
  • Use qualitative and quantitative insight to influence priorities, clarify tradeoffs and improve outcomes
  • Lead complex discovery and design work through ambiguity with clarity, speed and craft
  • Design and refine creation, transaction, automation, review, publishing and configuration workflows, including edge cases and failure states
  • Drive quality reviews and set standards for usability, accessibility, interaction quality, visual consistency and design-system alignment
  • Mentor designers, improve critique, strengthen shared patterns and make design standards easier to adopt
  • Define and socialize measures of design quality and impact, including usability, accessibility, task success, adoption, retention or customer satisfaction
  • Collaborate effectively across US and India time zones in a 100% remote environment

Qualifications

  • 7+ years of relevant product design experience, including sustained leadership, mentorship or design direction across complex digital product work
  • An exceptionally strong portfolio that demonstrates product judgment, systems thinking, customer empathy, high-quality execution, measurable product impact and leadership beyond individual execution
  • Proven experience leading product design across the full lifecycle, including research, information architecture, interaction design, visual design, prototyping, content design and usability testing
  • Exceptional visual and interaction design craft, with deep care for hierarchy, layout, typography, grids, spacing, motion, usability, accessibility and product quality
  • Deep fluency in design systems, accessibility standards, reusable patterns and scalable product experience decisions
  • Experience designing complex creation, commerce, communications, publishing or automation workflows where clarity, trust and error prevention matter
  • Experience designing AI-driven or intelligent interfaces and collaborating with data, automation or platform teams
  • Strong cross-functional leadership skills and the ability to work fluently with product managers, engineers, researchers, data partners, senior stakeholders and other designers
  • Excellent communication and facilitation skills, with the ability to simplify complex ideas, lead critiques and workshops and persuade through rationale, evidence and craft
  • Experience influencing design direction for high-impact product areas, systems or platforms and improving the standards, tools and practices teams use

Skills

Required:Product design leadershipSystems thinkingDesign systemsUser research & usability testingStakeholder management
Last updated Oct 21, 2026. Interested? Apply on the company site.

About GoHighLevel

It's time to take your Agency to the Next Level

HighLevel is the all-in-one sales & marketing platform that agencies can white-label and resell to their clients!

CRMMarketingSalesAutomationWhite Label
Company profileWebsite

More open roles at GoHighLevel