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Deployment Strategist Lead, Future Platforms | Housing

EliseAI· Deployments
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New York City, San Francisco, Chicago, Toronto$190k - $250kFull-timePosted 2mo ago

About the role

Deployment Strategist on the Future Platforms team responsible for taking EliseAI’s future platform products from early customer promise to live, adopted deployments. Cross-functional, high-autonomy role focusing on strategic execution, engagement success, and scalable processes to drive end-to-end deployment outcomes in enterprise housing and related platforms.

Responsibilities

  • Own engagement success end-to-end: Serve as the primary driver of customer deployments from late-stage sales handoff through launch and post-launch stabilization; ensure outcomes, timelines, and stakeholder alignment
  • Lead discovery, scoping, and decisioning: Translate fuzzy goals into crisp requirements, workflows, success metrics, and rollout plans; guide customers through tradeoffs, product constraints, and adoption choices
  • Run the execution motion: Hold a full book of concurrent deployments at different stages; coordinate internal teams and client stakeholders; keep cadence, risk tracking, and launch readiness current on every one without dropping threads
  • Run the execution motion: Maintain multi-threaded project plans under ambiguity; coordinate across internal teams and external stakeholders; create clear operating cadences, risk tracking, and launch readiness
  • Configuration and launch: Collaborate with product operations, engineering, and training teams to drive product configuration, data migration, launch, and successful adoption
  • Support change management: Partner with client leadership on communicating the change through their organization, and identify where workflows or incentives need to shift for adoption to stick
  • Inform product development: Bring net-new workflow and product requirements to Product/Engineering, grounded in scoping learnings, customer input, and real-world usage
  • Contribute to the playbook: Feed lessons from engagements into the processes and templates that improve speed and quality as we scale
  • Support sales and expansion: Participate in later-stage sales and pre-sales discovery to set up successful engagements; help scope realistic engagements and identify follow-on opportunities
  • Attract top-tier talent to join our driven team

Qualifications

  • 5–8 years running enterprise software implementations, platform migrations, or technology transformation programs, for example implementation and delivery roles at enterprise SaaS companies, technology consulting, or systems integration
  • Demonstrated track record of taking enterprise deployments live: you can speak to specific implementations you’ve owned, the obstacles you hit, and how you got to launch
  • Strong technical intuition, demonstrated by STEM degree or equivalent technical background
  • Proven ability to take ownership and operate autonomously with strong judgement in fast-paced, ambiguous environments
  • Proven ability to independently manage complex projects end-to-end in a client facing setting
  • Excellent communication and ability to naturally build strong relationships and influence across internal and external stakeholders
  • Ability to operate creatively and flexibly while maintaining sharp attention to detail
  • Willingness to travel ~2x per month for ~2-3 days
  • Willingness to work in person at our office 4-5 days a week

Skills

Required:Stakeholder managementProject management (end-to-end)Requirements gathering & scopingCommunication

Benefits

  • Equity in the company
  • Medical, Dental and Vision premiums covered at 100%
  • Fully paid parental leave
  • Commuter benefits
  • 401k benefits
  • Fitness & home services stipend to cover part of your expenses
  • In-office collaborative environment with open floor plan, fully stocked kitchen, and meals in office
  • Unlimited vacation and paid holidays
  • Relocation packages to support move
Last updated Oct 14, 2026. Interested? Apply on the company site.

About EliseAI

Industry Leading AI for Housing and Healthcare

EliseAI is the industry-leading AI platform transforming both property management and healthcare through automation and conversational AI that help housing and healthcare organizations streamline communications and improve operational efficiency.

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