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Strategy and Operations, Manager / Senior Manager - Future Platforms | Housing

EliseAI· Strategy and Operations
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New York City$160k - $200kFull-timePosted 2mo ago

About the role

Strategy and Operations Manager / Senior Manager on the Future Platforms team, responsible for taking EliseAI’s future platform products from early customer promise to live deployments, owning the deployment motion, and scaling cross-functional processes across Product, Engineering, Partnerships, and Delivery.

Responsibilities

  • Own core pieces of the deployment motion: select a defined slice (e.g., scoping methodology, migration readiness, product requirements pipeline), sharpen standards, close gaps at volume, and measure outcomes
  • Diagnose where the deployment motion breaks using engagement data, retrospectives, and direct observation to drive improvements in deployment timeline, cost, and quality
  • Plan for scale: model needs at higher volumes, identify breaking constraints, and advocate for proactive investments
  • Design and drive execution: define priorities, timelines, and success metrics, push changes through Product and delivery teams until adoption
  • Carry one or two engagements to stay close to customer-facing realities and keep recommendations credible
  • Shape the product roadmap by turning engagement patterns into prioritized requirements with Product and Engineering
  • Build and scale the team: hire, onboard, and ramp the people running engagements and codify best practices
  • Move at rocket speed, build something massive; operate with autonomy and minimal micromanagement

Qualifications

  • 3 - 7 years of experience in management consulting, corporate strategy, product management, and/or founder/operator roles at high-growth startups
  • Strong analytical skills with the ability to make data-driven decisions
  • Track record of designing and standing up processes or systems that continue functioning after you move on
  • Strong technical intuition, demonstrated by STEM degree or equivalent technical background
  • Proven ability to own and autonomously manage complex projects in fast-paced, ambiguous environments
  • Proven ability to independently manage complex, client-facing projects end-to-end
  • Excellent communication and ability to build relationships and influence across internal and external stakeholders
  • Willingness to travel ~1x per month for ~3 days
  • Willingness to work in person at our office 4-5 days a week

Skills

Required:Strategic deployment planningProcess design and optimizationData-driven decision makingCross-functional leadershipAutonomy in ambiguous environments

Benefits

  • Equity in the company
  • Medical, Dental and Vision premiums covered at 100%
  • Fully paid parental leave
  • Commuter benefits
  • 401k benefits
  • Fitness & home services stipend
  • Collaborative in-office environment with open floor plan, fully stocked kitchen, and all meals covered in the office
  • Unlimited vacation and paid holidays
  • Relocation packages and support
Last updated Oct 14, 2026. Interested? Apply on the company site.

About EliseAI

Industry Leading AI for Housing and Healthcare

EliseAI is the industry-leading AI platform transforming both property management and healthcare through automation and conversational AI that help housing and healthcare organizations streamline communications and improve operational efficiency.

AIHealthcareHousingAutomation
Company profileWebsite

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