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Technical Account Manager

Veryfi, Inc.· Support
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Remote$30k - $50kFull-timePosted 2mo ago

About the role

TAM role focused on end-to-end technical engagement with LATAM clients for Veryfi's document processing API, including onboarding, integration, ongoing success, and expansion. Requires 3+ years in technical account management or solutions engineering, strong Python/REST API skills, and English+Portuguese for LATAM region.

Responsibilities

  • Serve as the primary technical point of contact for assigned clients, understanding their document processing automation needs and ensuring successful implementation of Veryfi's data extraction solutions
  • Guide clients through API implementation, providing code samples, documentation, and best practices to ensure successful integration with their systems
  • Conduct regular check-ins with clients to understand their evolving needs, address technical challenges, and identify opportunities for expanded use of Veryfi's platform
  • Collaborate with the Engineering team to troubleshoot client issues, prioritize bug fixes, and communicate timelines for resolution
  • Gather client feedback on product features and communicate requirements to the Product team
  • Develop deep expertise in document processing workflows and Veryfi's AI/ML capabilities to advise clients on optimization
  • Monitor client API usage patterns to identify potential performance issues or opportunities for improvement
  • Be the Industry Expert for our clients educating them on new releases and how they apply to them and new services & features that they can use.

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or related field
  • 3-5 years of experience in a Technical Account Management role in a similar industry
  • Technical background with the ability to understand and articulate complex technical concepts
  • Ability to thrive in a fast-paced environment, manage priorities effectively, and adapt to evolving client needs
  • Proactive mindset with a focus on problem-solving and delivering exceptional customer service
  • Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL
  • Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
  • Excellent communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders
  • Problem-solving mindset with attention to detail and ability to prioritize effectively
  • Strong organizational skills and self-starting mindset

Skills

Required:PythonREST API
Nice to have:PostmanxCodeWebhooksETL
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Veryfi, Inc.

APIs to Transform Documents into Structured Data

Veryfi's cutting-edge multimodal AI transforms documents into structured data with unparalleled accuracy, bulletproof privacy, and lightning-fast speed. Experience the power of data extraction, fraud detection & product intelligence. Veryfi gives you a fully integrated suite of data transformation products for you to securely capture, extract and transform bills, receipts and any other documents into structured data for use in your app, website or backoffice. To learn more https://www.veryfi.com/

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