Node.js Developer/ Technical Account Manager for CPG brands in LATAM
About the role
Hybrid role: Node.js backend development, technical account management, and campaign operations to build, deploy, and support WhatsApp-based loyalty and promotional campaigns for CPG brands in LATAM.
Responsibilities
- WhatsApp Bot Development (Node.js): Design, build, and maintain WhatsApp bots for loyalty programs and promotions; API integrations with Veryfi APIs, databases, CRM tools, and third-party services; implement business rules for points, rewards, fraud prevention, validations, and user segmentation; build scalable backend services; maintain code quality and documentation.
- Loyalty Campaign Execution (End-to-End): Translate campaign mechanics into technical flows (receipt validation, product matching, points, rewards, rankings); own technical readiness for launches (testing, validations, production deployment); implement safeguards against fraud and edge cases; post-launch monitoring, issue resolution, and iterative improvements; support technical reporting and data extraction.
- Technical Account Management (LATAM): Serve as the main technical contact for LATAM clients during onboarding and campaigns; advise on technical approaches for loyalty/promotions; troubleshoot production issues and data discrepancies; explain technical concepts to non-technical stakeholders; coordinate with engineering, product, and support as needed.
- Collaboration & Continuous Improvement: Work with Product, Sales, Support, and Marketing to improve campaign delivery; identify patterns and suggest improvements to templates, bot flows, and backend architecture; create and maintain technical documentation; share client feedback with product/engineering.
Qualifications
- 3+ years of experience as a Node.js / Backend Developer
- Experience building chatbots, messaging platforms, or automation systems (WhatsApp preferred)
- Startup or fast-paced environment experience strongly preferred
- Experience working with LATAM customers or regional campaigns is a big plus
- Strong proficiency in Node.js (ESM preferred)
- Experience with REST APIs, webhooks, async flows, and background jobs
- Familiarity with WhatsApp Cloud API or similar messaging APIs
- Experience with PostgreSQL, MongoDB, or similar databases
- Understanding of authentication, security, and API best practices
- Experience supporting production systems and live campaigns
- Excellent written and verbal communication (Spanish required, English strongly preferred)
- Customer-oriented mindset with ability to balance engineering and client needs
- Ability to manage multiple campaigns and priorities simultaneously
- Ownership mentality — you build it, you support it, you improve it
Skills

About Veryfi, Inc.
APIs to Transform Documents into Structured Data
Veryfi's cutting-edge multimodal AI transforms documents into structured data with unparalleled accuracy, bulletproof privacy, and lightning-fast speed. Experience the power of data extraction, fraud detection & product intelligence. Veryfi gives you a fully integrated suite of data transformation products for you to securely capture, extract and transform bills, receipts and any other documents into structured data for use in your app, website or backoffice. To learn more https://www.veryfi.com/
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