Internship - AI Venture Development
About the role
AI Operations Intern role at telli, an YC-backed AI startup in Berlin. Gain deep exposure to startup operations, onboarding and agent development, customer success, and scaling AI products through hands-on work with founders.
Responsibilities
- Support pilot accounts and help customers get live with AI agents
- Assist with customer communications, answer questions, and resolve basic issues
- Help track agent performance and customer health metrics
- Support customer workshops and training sessions
- Help build and refine AI agents alongside the team
- Support workflow creation for onboarding and pilot management
- Work with automation tools (n8n, Zapier) to improve internal efficiency
- Document best practices and playbooks
- Help translate customer feedback into insights for product and engineering teams
- Support operational tasks that help telli scale
- Prepare materials for customer and team meetings
- Jump in wherever needed to move projects forward
Qualifications
- You really enjoy working with customers and help them succeed
- You're tech-savvy (or have a semi-technical background)
- You're an excellent communicator in both English and German - especially writing
- You've experimented with AI agents or workflows and understand topics like prompt engineering
- You're organized, hands-on, and not afraid of unglamorous work
- You're early in your career and hungry to learn fast
Skills

About telli
AI phone agents that convert
telli is building AI voice agents that convert leads into sales opportunities for B2C companies. For example, a leading home-buying platform is using telli to fully automate their pre-qualification. We are serving customers in energy, real estate, medical products, and home services. You might think that these B2C companies want to do more self-serve and less outreach. But the truth is outbound calls are what really drive conversion. Historically, managing these calls has been complex and expensive—costing companies hundreds of thousands of dollars. With telli, for the first time, B2C companies can automate the role of a pre-sales agent, end to end.
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