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Resident Chef (Sur La Table)

CSC Generation· Sur La Table Stores – Palo Alto
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Palo Alto, CA$70.3k - $75kFull-timePosted 2mo ago

About the role

Resident Chef leading in-store culinary program and high-performing teams to drive sales and exceptional customer experiences through cooking classes and culinary events.

Responsibilities

  • Recruit, mentor and retain a high-performing team to meet business needs of culinary and retail.
  • Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture.
  • Conduct regular performance evaluations, provide feedback, and create development plans to support growth.
  • Represent Sur La Table’s brand by creating memorable, educational experiences that inspire repeat visits and loyalty.
  • Ensure outstanding cooking class experiences by following provided recipes and game plans and maintaining quality.
  • Work with store leadership to increase foot traffic and engagement through cooking classes and private events.
  • Maintain product knowledge and pursue training and resources to stay current.
  • Lead a customer-focused, Guest Obsessed culture in kitchen and sales floor.
  • Oversee and address customer feedback related to the culinary program.
  • Drive sales growth by developing and implementing strategies for culinary and retail.
  • Analyze key performance metrics daily to optimize store performance.
  • Meet or exceed culinary and retail goals through class quality and customer experience that drive engagement and sales.
  • Manage daily store operations with food safety, health codes, and sanitation compliance.
  • Maintain inventory accuracy, minimize shrink, and control expenses.
  • May handle liquor/wine/beer in compliance with regulations and policies.
  • Ensure store safety, cleanliness, and maintenance needs.
  • Maintain accuracy of employee records and certifications.
  • Adhere to wage/hour laws and timesheets per policy.
  • Model and enforce company policies and SOPs.

Qualifications

  • Must be 21 years of age or older.
  • Culinary degree strongly preferred (equivalent experience considered).
  • 1-2 years’ experience as a culinary instructor.
  • 3-4 years of progressively responsible kitchen management experience.
  • Valid Food Manager Certification.
  • Proven sales leadership and ability to motivate high-performing teams.
  • Strong leadership, communication, problem-solving, and decision-making skills.
  • Passion for community engagement and exceptional customer experiences.
  • Proficiency in Microsoft Office and retail systems preferred.

Skills

Required:Culinary instructionTeam leadershipSales leadership
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About CSC Generation

AI Native Retail Future: Commerce AGI

CSC Generation is the AI-native retail holding company. We modernize iconic brands with data, automation and our Genesis platform to build the future of Commerce AGI.

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