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Associate Director, Transportation UK & EU

e.l.f. Beauty· Operations
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Hybrid (London)Full-timePosted 2mo ago

About the role

Associate Director responsible for the performance, cost, and growth readiness of the UK & EU transportation network. Leads regional transportation strategy, SLAs, cost optimization, and 3PL/carrier partnerships, bridging global strategy with local execution.

Responsibilities

  • Own end-to-end transportation service performance across the UK and EU, including on-time delivery, order fulfillment accuracy, and transit-time reliability for retail, wholesale, and e-commerce channels.
  • Define, track, and publish transportation KPIs and SLAs; lead monthly and quarterly business reviews (QBRs) with 3PL and carrier partners to drive accountability and continuous improvement.
  • Serve as the primary escalation point for transportation service failures; root-cause issues and implement corrective and preventive actions.
  • Ensure transportation execution meets the requirements of key retail partners (e.g., compliance with retailer routing guides, delivery windows, and ASN/labeling standards).
  • Own the regional transportation budget and freight spend; forecast, monitor, and explain variances monthly, identifying trends and driving corrective action.
  • Conduct regular cost-to-serve analysis across lanes, modes, and channels; identify and implement opportunities to reduce cost per unit without compromising service.
  • Lead carrier rate negotiations, spot-market management, and freight procurement in coordination with the US Director of Transportation and procurement team.
  • Evaluate mode and lane optimization, consolidation, and network design changes to deliver year-over-year cost savings.
  • Develop and maintain a forward-looking transportation capacity strategy that aligns with e.l.f.'s aggressive international growth plans, modeling 1-, 3-, and 5-year volume scenarios against 3PL and carrier capability.
  • Assess the scalability of existing 3PL partners — across warehousing throughput, outbound capacity, peak-season flex, and geographic coverage — and recommend capacity additions, alternate partners, or network changes ahead of need.
  • Lead or support RFPs, partner selection, onboarding, and contract governance for new or expanded 3PL and carrier relationships across the UK and EU.
  • Build peak-season and surge-readiness plans in partnership with 3PLs, ensuring capacity, labor, and equipment commitments are secured well in advance of demand spikes (e.g., holiday, promotional events, new-retailer launches).
  • Identify and mitigate supply chain risks — carrier concentration, single-lane dependency, customs/border exposure — with documented contingency plans.
  • Partner with the US Associate Director of Transportation to ensure regional execution aligns with global transportation strategy, systems, and standards (e.g., TMS, visibility platforms, carrier scorecards).
  • Collaborate with Supply Planning, Demand Planning and Commercial Operations to align transportation capacity with forecasted demand and product launch timelines.
  • Ensure full compliance with UK and EU transportation, customs, and trade regulations, and partner with customs brokers to maintain efficient and compliant cross-border movement.
  • Champion e.l.f.'s sustainability commitments in transportation decisions, including modal shift, emissions reduction, and carrier sustainability standards.

Qualifications

  • Bachelor's degree in Supply Chain, Logistics, Business, or a related field (or equivalent experience).
  • 5+ years of progressive experience in transportation, logistics, or 3PL management, with at least 3 years in a leadership role.
  • Demonstrated experience managing 3PL relationships and carrier networks at scale, including SLA governance, QBRs, and performance management.
  • Strong financial acumen — proven ownership of a transportation or freight budget, cost-to-serve analysis, and rate negotiation.
  • Deep working knowledge of UK and EU transportation markets, carrier landscapes, customs/trade compliance, and retail routing-guide requirements.
  • Experience planning capacity or network strategy to support significant volume growth.

Benefits

  • Total compensation includes base salary, annual company-based performance bonus, and equity.
  • Benefits include medical, dental, and vision insurance, retirement savings plan, gender neutral parental leave, and unlimited paid time off.
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About e.l.f. Beauty

A Different Kind of Beauty Company

e.l.f. Beauty is a bold disruptor with a kind heart. We stand with every eye, lip, face, paw and fin. We’re making the best of beauty accessible to everyone.

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