Solutions Architect
United States$0Full-timePosted 2mo ago
About the role
Own the technical architecture for enterprise and regulated-industry deployments, translating customer infrastructure and compliance requirements into Plane deployments, and partnering with sales and engineering throughout the deal lifecycle.
Responsibilities
- Own the technical architecture for enterprise and regulated-industry deployments, from the first discovery call through a signed statement of work.
- Design self-hosted and air-gapped Plane deployments that satisfy a specific customer's security review, not a generic best-practice checklist.
- Run technical discovery with customers whose infrastructure and compliance teams will pick apart every answer you give, and be right often enough that they trust the next one.
- Define the migration path when a customer moves off two or three existing tools at once, including what data does not survive the move and saying so up front.
- Work daily with sales on live deals and with engineering when a customer's requirements expose a real gap in the product, carrying that gap back as a specific, scoped request rather than a vague one.
- Answer the same security questionnaire in a slightly different format for the fourth time this month, because every regulated buyer's procurement process is its own small bureaucracy and none of them read each other's paperwork.
Qualifications
- You have designed and defended a technical architecture to a skeptical buyer, and you can walk us through one deal where the customer's own security or infrastructure team changed your design.
- You understand self-hosted and on-premises deployment beyond a docker-compose file, including networking, SSO and identity federation, and what changes when a customer runs the software instead of you.
- You can read a security questionnaire or compliance requirement and translate it into an actual deployment decision, not a reassurance.
- You are comfortable being the technical voice on a sales call, including the parts where the answer is no or not yet.
- You write technical documentation a customer's own engineers will actually follow, because you will not be in the room when they run it.
Skills
Required:Technical architecture design for skeptical buyersSelf-hosted and on-premises deploymentReading and translating security/compliance requirements into deploymentsSales-call presence as technical voiceTechnical documentation for engineers
Last updated Aug 19, 2026. Interested? Apply on the company site.
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