Data Director, Payments
About the role
Data Director in Payments at Monzo, focused on shaping payments strategy, data-driven decision making, and scaling a high-performing data team to support payments across geographies and currencies.
Responsibilities
- Establish yourself as a trusted member of the Payments Leadership team, enabling better decisions across Payments and the wider Data Discipline
- Co-drive Payments strategy and product decisions with Product and Engineering, bringing Data into discovery early to shape priorities and challenge thinking
- Identify untapped opportunities for commercial optimisation, including across pricing, commercialisation, investment and customer growth
- Set the data strategy for Payments, including the operating model, team priorities, architecture, technical debt and key metrics and drivers
- Translate between technical, product and commercial perspectives to help teams make clear, high-impact decisions
- Develop and scale a high-performing team of data professionals sharing accountability for product and business outcomes.
Qualifications
- Experience driving payments innovation and product strategy forward in a fast-growing business
- Deep Data expertise with strong product and commercial judgement
- Ability to connect metrics/architecture discussions to customer strategy, pricing and business outcomes
- Empathetic people leader, capable of building trust, raising performance, and retaining talent
- Experience growing and leading a full stack data team including ICs and managers across Data Science, Analytics Engineering, Machine Learning Engineering and Analytics
- Experience collaborating with senior cross-functional stakeholders across Product, Engineering, Design, Marketing and risk/control functions
Skills
Benefits
- Benefits (listed on careers page)
- Relocation support to the UK
- Visa sponsorship
About Monzo Bank
A bank as smart as your phone.
YC has written a good overview of our business on their blog: https://blog.ycombinator.com/monzo-makes-money-work-for-everyone/ Our mission is to make money work for everyone. We are the UK's leading digital bank for individuals and businesses, reinventing the traditional banking industry one customer at a time. We're relentlessly mission driven and always put our customers first - from what products we chose to launch next to our transparency and use of simple language. With a Net Promoter Score of 70+, it shows. From our founding in 2015, we now have over 7 million customers in the UK (13% of UK adults) and are building out our team in the US. We've seen incredible organic growth, acquiring 150,000 customers / month in 2022, with 80% of this coming from word of mouth. Our weekly active user rate is ~60% and ~40% of our active users use us as their Main Bank account, showing that we are a product that is embedded in our users' daily lives. We've grown to ~2,450 staff (~400 of which make up the product/tech team), and are backed by YC, Stripe, Tencent, Mike Moritz, and others. Internally, we encourage an open, collaborative, and inclusive working environment - we were voted the #1 startup where people in the UK want to work for the second year running in 2022. We contribute to open source software, and we continually engage with our wonderful community. We're hiring talented, creative problem-solvers to help us build the bank of the future. Join us!
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