← All roles

Sales Enablement Lead

Serval· Revenue Strategy and Operations
Apply on company site
San Francisco$180k - $250k + equityFull-timePosted 2mo ago

About the role

Serval is hiring its first dedicated Sales Enablement Lead to accelerate new-hire ramp and scale sales effectiveness across AEs, Associate AEs, and frontline managers. You will design and own the full sales enablement scope, establish a unified sales methodology, embed coaching and content delivery, and partner with leadership to build entry-level programs for the AE bench. This is a ground-floor build with no pre-existing playbook, LMS, or curriculum to refresh.

Responsibilities

  • Design and build a scalable sales skill onboarding and ongoing development program for sellers and sales leadership
  • Roll out and reinforce a unified sales methodology across the sales team, securing executive sponsorship and defining what is expected at each level to drive adoption
  • Build the reinforcement system that embeds methodology and process into manager coaching cadences, deal reviews, pipeline inspection, and forecasting
  • Define and measure leading indicators of seller, manager, and team effectiveness
  • Partner with Product, Marketing, and other teams to ensure the field receives timely, well-tailored messaging, content, and training on new releases and evolving use cases
  • Serve as a trusted advisor to sales leadership on team productivity, coaching effectiveness, and leadership development
  • Leverage Serval and other frontier AI tools to deliver personalized, just-in-time training and scale the program beyond in-person engagement

Qualifications

  • Direct experience rolling out and reinforcing a sales methodology across a sales team, including training managers to coach to it
  • Program management experience, including building enablement programs from the ground up in a fast-growing, ambiguous environment
  • Strong presentation and facilitation skills, with experience delivering training or coaching in front of both sellers and executives
  • 8+ years of experience in sales enablement, sales leadership development, sales management, or a related customer-facing role within AI/ML or enterprise technology organizations
  • A track record of earning buy-in from senior sales leaders and frontline managers, and driving stakeholder alignment with executive audiences
  • Strong analytical skills with a data-driven approach to measuring ramp, productivity, and program effectiveness
  • Empathy for sellers and sales leaders, with an understanding of the demands of the role and a partnership-oriented approach to conflict and disagreement
  • A proactive, resourceful approach, combining strategic vision with a willingness to build and execute hands-on
  • Prior frontline sales management experience a strong plus
  • Experience at an AI company or high-growth technology organization that has scaled a sales team quickly
  • Experience selling into or enabling teams that sell to IT, CIOs, or technical buyers a strong plus
  • Experience using or building applications on top of AI tools to automate and personalize training

Benefits

  • comprehensive health coverage
  • flexible PTO
  • daily lunches and snacks
  • onsite gym access
  • regular team events and offsites
Last updated Sep 16, 2026. Interested? Apply on the company site.

About Serval

AI Agents for IT

Serval is the AI-native ITSM for modern teams. Use natural language to automate routine tasks and resolve help desk requests.

AI guidanceIT operationsITSMai-agents-and-applicationsautomationhelpdeskknowledge basesecurity
Company profileWebsite

More open roles at Serval