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Revenue Strategy & Operations Lead

Serval· Revenue Strategy and Operations
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San Francisco$195k - $250kFull-timePosted 2mo ago

About the role

First dedicated Revenue Strategy & Operations hire at Serval, responsible for leading strategy and operations for Sales leadership to accelerate growth, improve forecasting, and drive data-driven decision making.

Responsibilities

  • Partner with Sales leadership to identify high-leverage growth levers and build the case for each
  • Drive forecasting excellence at rep, segment, and company levels
  • Implement scalable operating cadence (pipeline generation, reviews, methodology adoption, forecasting, business reviews) and ensure follow-through
  • Scope and lead strategic initiatives end-to-end from thesis through rollout to measured results
  • Find friction in the selling motion and remove it via process, tooling, handoffs, approvals
  • Codify sales methodology, qualification standards, and stage definitions for repeatable motion
  • Improve GTM systems and data architecture (Salesforce and surrounding stack) for trustworthy reporting and enforced processes
  • Drive adoption of AI where possible
  • Ensure Serval uses its own capabilities to improve internal efficiency in addition to serving customers
  • Build analytics to explain performance (funnel, velocity, win/loss, ramp, capacity, segment productivity)
  • Diagnose gaps and design fixes with outcomes measured, not dashboards shipped
  • Partner with Finance and Central RevOps on capacity planning, quota/territory design, and headcount modeling
  • Build tools to help reps understand and run their own business

Qualifications

  • 6-8+ years of experience in Sales Strategy & Operations, Revenue Operations, or Business Operations at a high-growth B2B software company
  • Consulting, banking, PE, or corporate strategy backgrounds desired
  • Experience driving open-ended initiatives from strategy through execution
  • Strong analytical skills; Excel or Sheets mastery; SQL and BI tooling preferred
  • Comfort working with senior sales leadership and cross-functional stakeholders
  • Knowledge of Salesforce and GTM tech stack (Gong, Outreach or Amplemarket, Clay, etc.) a plus
  • Judgment to prioritize initiatives that move the business forward
  • Comfort with ambiguity and a bias to build (no playbook yet)
  • Bonus: experience scaling from single-digit to nine-figure ARR, enterprise displacement motions, AI-driven productivity
  • Must be willing and able to work onsite five days per week in San Francisco, CA

Skills

Required:Strategic planning and prioritizationForecasting and analytics
Nice to have:Salesforce and GTM tech stack

Benefits

  • comprehensive health coverage
  • flexible PTO
  • daily lunches and snacks
  • onsite gym access
  • regular team events and offsites
  • meaningful early-stage equity
Last updated Aug 26, 2026. Interested? Apply on the company site.

About Serval

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