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Senior ERP Solutions Consultant

Zip· Solutions
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RemoteFull-timePosted 2mo ago

About the role

Senior Solutions Consultant to lead onboarding and end-to-end implementation for new Zip customers, drive product configuration, training, and collaborate with product/engineering to scope requests and improve post-sales processes.

Responsibilities

  • Lead onboarding for new customers, with emphasis on requirements gathering and configuring the product to solve their problems
  • Responsible for end-to-end implementation for new customers—build out the customer’s processes from scratch
  • Lead training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without ongoing help from Zip
  • Proactive project management across many customers to manage requirements and tasks across onboardings
  • Collaborate with product and engineering to determine which customer requests to support and set expectations with customers
  • Do whatever it takes to make customers happy and onboard them quickly
  • Continuously improve post-sales processes to help customers accelerate time to value

Qualifications

  • 5+ years’ experience in Procurement/Sourcing Manager, ERP/P2P Systems Consultant, or managing key customer and stakeholder relationships in a B2B SaaS company
  • Prior experience with implementation or administration of a procurement tool / ERP (Microsoft Dynamics, SAP Ariba, Sage, Oracle Fusion, Netsuite, etc.)
  • Fantastic communication skills
  • Extreme attention to detail and proactive mindset
  • Experience working with product and engineering teams
  • Ability to push back while maintaining customer happiness
  • Very comfortable with software configuration (technical skills a plus)
  • Willingness to do whatever it takes to make Zip and its customers happy

Skills

Required:CommunicationRequirements gatheringProduct configurationProject management

Benefits

  • Start-up equity
  • Team building events
  • Flexible PTO
  • Apple equipment plus home office budget
Last updated Aug 26, 2026. Interested? Apply on the company site.
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About Zip

The future of B2B spend

b2bprocurement
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