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Deal Strategy & Operations Manager

Cresta· Sales
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Hybrid (India)full-timePosted 1mo ago

About the role

Deal Strategy & Operations Manager at Cresta (India, remote) focusing on strategy and execution of complex, non-standard enterprise deals, from pricing to close, partnering with Sales, Finance, Legal, Security, and RevOps.

Responsibilities

  • Partner with US and international Sales teams to architect and execute complex, high-value enterprise transactions
  • Build creative deal structures, pricing models, and commercial terms that balance speed, risk, margin, and customer experience
  • Own approval workflows and act as escalation owner from first quote through final signature
  • Translate deal data, discount trends, and outcomes into actionable insights
  • Lead win/loss and deal retrospectives to institutionalize learnings and refine deal strategy
  • Ensure deal structures align with revenue recognition principles and company financial goals
  • Drive end-to-end improvements across the quote-to-cash lifecycle
  • Define business requirements and partner with systems teams on CPQ, CLM, and Salesforce enhancements
  • Lead UAT and rollout of new deal processes and tooling
  • Represent Deal Strategy & Operations as a key stakeholder on high-priority cross-functional initiatives
  • Standardize and document workflows to enable speed and scale
  • Provide ongoing training to Sales on pricing, deal construction, and quoting with a strong focus on the why behind the strategy
  • Contribute to and maintain a self-service Deal Strategy Playbook

Qualifications

  • 5+ years of experience in Deal Desk, Deal Strategy, Commercial Operations, Revenue Operations, Legal Ops, or Sales Operations
  • Proven ownership of complex enterprise SaaS deals from quote to cash
  • Hands-on experience administering or optimizing CPQ tools
  • Strong Salesforce fluency across quoting, approvals, and deal reporting
  • Solid understanding of enterprise SaaS contracting concepts (order forms, MSA, DPA, SOW)
  • Exceptional communication skills with high emotional intelligence; able to influence without authority
  • Comfortable navigating ambiguity and making judgment calls in fast-paced environments
  • Based in India, working standard IST business hours (8:30 AM to 6:30 PM) with availability for one late-day team call per week

Skills

Required:Deal strategy and executionCPQ toolsSalesforce

Benefits

  • Competitive compensation, equity, and comprehensive benefits
Last updated Sep 17, 2026. Interested? Apply on the company site.

About Cresta

AI Agents for Every Customer Conversation | Cresta

AI Agents for Every Customer Conversation | Cresta

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