← All roles

Sr Manager, Product Design (AI Workflows)

GoHighLevel· Product – Product Design
Apply on company site
Remote$196k - $250kEE Full-TimePosted 1mo ago

About the role

Senior Manager leading a distributed team of product designers focused on AI-powered workflows spanning Product and Revenue product lines, aimed at enhancing conversations, messaging, automation and AI surfaces for SMBs and agencies on HighLevel.

Responsibilities

  • Manage, coach and develop 8–12 product designers across US- and India-based teams.
  • Lead design execution for AI-powered workflows spanning Product and Revenue lines — the communication, messaging and automation experiences customers use to reach and engage their own customers.
  • Connect customer needs, business goals, technical constraints and product strategy across these cross-cutting AI workflow surfaces.
  • Set expectations for quality, accountability, collaboration, communication and delivery.
  • Keep designers focused on the highest-priority work, help them manage ambiguity and clarify what is expected, blocked or ready for decision.
  • Partner with Product, Engineering, Data, design leadership and the Senior Director, Product Design to shape roadmaps, clarify tradeoffs and improve outcomes across Product and Revenue AI initiatives.
  • Lead critiques, coaching conversations, quality reviews and launch-readiness discussions that improve usability, accessibility, interaction quality, visual consistency, design-system alignment and the quality of AI-assisted experiences.
  • Maintain workstream visibility through useful rituals, crisp updates and timely risk escalation.
  • Hire excellent talent, onboard designers and create clear development plans.
  • Use AI-powered tools and workflows to accelerate exploration, prototyping, synthesis, documentation and production collaboration without lowering the quality bar.

Qualifications

  • 9+ years of relevant product design, UX or product experience work, including 3+ years managing product designers.
  • Proven experience managing designers in complex B2B SaaS, platform, workflow-heavy or multi-product environments.
  • An exceptionally strong portfolio that demonstrates product judgment, systems thinking, customer empathy, high-quality execution and measurable product impact — ideally including AI-powered or AI-assisted product experiences.
  • Exceptional visual and interaction design judgment, with the ability to raise the quality of work across a team.
  • Strong management skills with individual contributors, including keeping designers focused, unblocked, accountable and connected to the broader goals of the work.
  • Excellent communication skills, with the ability to maintain visibility across workstreams and give leadership a clear view of progress, risks, tradeoffs and decisions.
  • Experience leading critique, coaching designers, giving direct feedback and helping teams make stronger product design decisions.
  • Working knowledge of design systems, accessibility standards, reusable patterns and scalable product experience decisions.
  • Strong product judgement and comfort balancing customer needs, business outcomes, technical constraints and speed of execution — particularly across cross-functional Product and Revenue initiatives.
  • Comfort designing for AI-native experiences: conversational interfaces, automation, agentic workflows or generative communication tools.
  • Proven ability to hire strong designers, develop existing talent, support career growth and performance manage team members who need additional support.
  • Experience managing distributed teams and working across time zones; experience working closely with India-based teams is highly valuable.
  • Familiarity with AI-assisted production tools and enthusiasm for using them thoughtfully to improve design quality, communication and velocity.

Skills

Required:AI-driven product designLeadership and mentorshipDesign systemsPortfolio of work
Last updated Oct 21, 2026. Interested? Apply on the company site.

About GoHighLevel

It's time to take your Agency to the Next Level

HighLevel is the all-in-one sales & marketing platform that agencies can white-label and resell to their clients!

CRMMarketingSalesAutomationWhite Label
Company profileWebsite

More open roles at GoHighLevel