Senior Manager, Supply Fulfillment
Hybrid (Shanghai)Full-timePosted 1mo ago
About the role
Delivery commander responsible for order execution, project fulfillment, and day-to-day vendor performance management to ensure 100% OTIF delivery for NPD and LCM projects, manage PO execution, enforce vendor accountability, evaluate supplier capabilities, and provide execution feedback for macro calibration.
Responsibilities
- Lead the end-to-end PO lifecycle management from issuance to goods receipt, ensuring all NPD and LCM orders are fulfilled on time and in full.
- Coordinate with R&D, Quality, Sourcing and Logistics teams to proactively resolve execution blockers and delivery risks.
- Maintain real-time order tracking visibility and escalate risky deliveries to minimize supply disruption.
- Optimize KPI dashboard maintenance continuously, covering OTIF, lead time, inventory coverage, and vendor capabilities.
- Implement and manage a structured daily vendor accountability cadence, including performance scorecards, escalation protocols, and corrective action plans.
- Conduct regular supplier performance reviews tracking delivery, quality, and responsiveness metrics against defined benchmarks.
- Enforce performance management and initiate formal remediation processes for underperforming suppliers to protect supply continuity.
- Lead structured supplier capability evaluations covering production capacity, raw material management systems, lead time reliability.
- Provide actionable capability gap analysis to inform vendor selection, onboarding, and long-term development decisions.
- Lead, coach, and develop a direct team of 4 supply fulfillment professionals, setting clear performance objectives and individual development plans.
- Build a high-performance fulfillment team culture anchored in accountability, execution speed, and continuous improvement.
- Drive process standardization, playbook documentation, and workflow optimization across all order management activities.
Qualifications
- Bachelor Degree or above in manufacturing, operations, supply chain
- Minimum 12 years of supply planning experience, knowledge of contract manufacturing model
- Familiar with ERP system running logic and operation
- Preferably in cosmetics, FMCG industry
- 4 years above team management experience
- Fluent English (read, writing, oral)
- Good capability of business insights
- Logical thinking, excellent analytical and negotiation skills
- Good communication and problem solving skills
- Excellent synergy and Strong leadership
- Be able to work under pressure
Skills
Required:Order FulfillmentVendor ManagementERP systemsStakeholder Management
Benefits
- Competitive pay and benefits
- Bonus eligibility (200% of target over the last seven fiscal years)
- Equity
- Flexible time off
- Year-round half-day Fridays
- Hybrid 3 days in office, 2 days at home
Last updated Oct 21, 2026. Interested? Apply on the company site.
About e.l.f. Beauty
A Different Kind of Beauty Company
e.l.f. Beauty is a bold disruptor with a kind heart. We stand with every eye, lip, face, paw and fin. We’re making the best of beauty accessible to everyone.
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