Support
Hybrid (Tysons, VA)Full-time, Part-timePosted 1mo ago
About the role
Level99 is seeking a Support team member to provide outstanding hospitality to all restaurant guests and entertainment players, including expediting and delivering food orders, assisting guests at the counter, monitoring food quality, managing ticket times, and keeping work areas stocked.
Responsibilities
- Review and understand all guest orders, including in-restaurant dining, takeout and delivery
- Distinguish between guest facing counter pickup window and main dining room orders, expediting accordingly
- Interacting with guests at the pickup counter to ensure all needs and expectations are met
- Run food to guest tables, identifying items as delivering, clearing dishes as needed, and ensuring all guest needs are met Replenish sauces, ramekins, and specific containers designated to specific service areas
- Communicate effectively to both front of house and back of house teams
- Receive, check and pack all guest takeout orders
- Keep all materials for takeout/delivery and dining organized, including plates, bags, boxes & labels
- Keep a close eye on quality, consistency, and ticket times
- Build a knowledge of all food menus and established standards, striving for consistency in both flavor and presentation
Qualifications
- Organized, thorough, and precise
- Analytical and systematic thinking
- Understanding of ticket times and kitchen metrics
- Knowledge of health and sanitation code and policies
- High integrity and professionalism
- A positive, joyful, upbeat and energetic attitude – leading by example
- Passion for hospitality
- Must 18 or older
Skills
Required:Guest order managementExpediting and service coordinationCustomer interactionFood running and table serviceStocking and organization
Last updated Oct 21, 2026. Interested? Apply on the company site.
About Level99
A first-of-its-kind destination for adults featuring real-world, interactive social gaming with over 50 physical and mental challenges set in artistic environments.
A first-of-its-kind destination for adults featuring real-world, interactive social gaming with over 50 physical and mental challenges set in artistic environments.
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