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Legal Innovation & Operations Lead

Block· 30303 Foundational - Counsel - Legal
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Hybrid (Bay Area, CA)$217.8k - $326.8kfull-timePosted 1mo ago

About the role

Collaborative operations professional to lead the Legal Innovation & Operations (LIO) team within Block's Counsel organization, driving legal tech strategy, automation, budget management, and cross-functional process optimization to enhance efficiency and enable data-driven, AI-enabled legal work.

Responsibilities

  • Lead the charge on defining and driving our legal tech strategy, including setting the vision, building the roadmap, and delivering tools that make our team faster, smarter, and more connected.
  • Oversee our suite of legal systems (like CLM, eBilling, knowledge management and workflow platforms), ensuring they're optimized, well-integrated, and aligned with how the business actually works.
  • Manage our core digital platforms, keeping them efficient, intuitive, and budget-conscious.
  • Partner across Legal, Policy, IT, Finance, Business Operations and beyond to evaluate and roll out technology and solutions that streamlines work and improves the experience for everyone who touches it.
  • Design elegant solutions and connecting the dots between business needs and technology.
  • Build and maintain relationships with vendors, ensuring we get measurable value from our tech investments.
  • Lead multi-quarter, cross-functional projects that push automation, AI, and data-driven insights deeper into how we deliver our work throughout the organization.
  • Help create operational excellence wherever opportunities exist.

Qualifications

  • 8+ years of experience in legal operations, tech strategy, or a related operations-focused role.
  • Experience leading automation or AI initiatives that drive measurable improvements.
  • Capacity for managing budgets, timelines, and stakeholders, with a sharp eye for detail and follow-through.
  • Adaptive communication methods, translating technical detail into clear business value.
  • A collaborative and curious mindset, unafraid to experiment or rethink how things are done.
  • Familiarity with platforms like DocuSign CLM or workflow automation tools (bonus points for hands-on implementation experience).
  • Experience building trust quickly and working well with everyone from senior leadership to individual contributors.

Skills

Required:Legal tech strategyAutomation and AI initiativesBudget and stakeholder management
Nice to have:Vendor management

Benefits

  • Remote work
  • medical insurance
  • flexible time off
  • retirement savings plans
  • modern family planning
Last updated Sep 2, 2026. Interested? Apply on the company site.
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About Block

Block builds technology to increase access to the global economy.

Made up of Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto, Block, Inc. builds technology to increase access to the global economy.

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