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Director, Quota & Capacity Planning

Block· 20408 S&M - Sales - Square RevOps & Enablement
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Hybrid (Bay Area, CA)$217.8k - $326.8kfull-timePosted 1mo ago

About the role

Director-level role responsible for building and leading quota, capacity, and headcount planning across Block’s commercial sales organizations, translating Finance-led growth targets into actionable commercial plans and hiring models.

Responsibilities

  • Set the strategy, standards, and operating model for quota, capacity, and headcount planning across Block’s commercial sales organizations. Oversee methodologies, models, data, tooling requirements, and processes that translate Finance-led growth targets into executable commercial plans.

Qualifications

  • 12+ years of experience in Sales Operations, Revenue Operations, GTM Strategy and Operations, Strategic Finance, or related field with depth in quota, capacity, and headcount planning.
  • Demonstrated experience translating top-down financial targets into quota frameworks, capacity requirements, and hiring plans across a complex, multi-segment commercial organization.
  • Deep knowledge of quota methodologies, productivity and capacity modeling, overassignment strategies, attainment distributions, and headcount planning.
  • Experience supporting multiple go-to-market motions: direct sales, channel/reseller sales, and account management across new business, expansion, and retention.
  • Track record of setting enterprise-wide standards and leading governed, scalable planning processes with clear assumptions, decision rights, controls, and executive operating rhythms.
  • Strong quantitative judgment, executive presence, and cross-functional influence, with the ability to evaluate complex scenarios and translate analysis into clear investment recommendations. Fluency with systems such as Salesforce, Snowflake, Pigment, or Looker.

Skills

Required:Quota planningCapacity modelingHiring model designScenario planningCross-functional leadership

Benefits

  • Remote work
  • medical insurance
  • flexible time off
  • retirement savings plans
  • modern family planning
  • Check out our other benefits at Block.
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Block

Block builds technology to increase access to the global economy.

Made up of Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto, Block, Inc. builds technology to increase access to the global economy.

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