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Technical Solution Architect

Benchling· Customer Experience
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Hybrid (San Francisco, CA), Hybrid (Boston, MA)$154k - $209kFull-timePosted 1mo ago

About the role

Technical Solutions Architect with expertise in life sciences R&D and complex software systems, partnering with customer and internal engineering teams to design and deliver cloud-based integrations and automations on Benchling’s platform for enterprise customers.

Responsibilities

  • Lead technical consulting engagements with IT professionals at biotechnology-focused organizations to understand their IT landscape and recommend how Benchling can enable their informatics vision.
  • Design, prototype, and oversee the delivery of cloud-based integrations and automations on top of Benchling’s developer platform.
  • Engage cross-functionally with product and engineering to communicate customer feedback and align proposed solutions with Benchling roadmap and feature availability.
  • Collaborate with project and implementation managers to enable complex rollouts at large enterprise customers, proactively identifying technical risks and product gaps and designing solutions around them.
  • Build and deliver convincing demos or POCs during initial stages of implementation projects to ensure stakeholder alignment on proposed solutions.
  • Leverage industry and project experience to contribute to Benchling’s technical documentation and developer platform product roadmap.

Qualifications

  • B.S in a life sciences discipline or engineering/computer science
  • 5+ years of client-facing software implementation and/or consulting experience, with demonstrated success managing enterprise-scale SaaS projects.
  • Comfortable using REST APIs and Python to design and build integration demos, and write and share example code with customer Developers.
  • Demonstrated success in technical leadership and conceptual modeling to turn complex and abstract concepts into technical assets.
  • Familiar with modern cloud software development processes, tools, and architectures.
  • Excellent communication and collaboration skills, with the ability to present complex technical solutions clearly to diverse audiences and work effectively across internal teams.
  • Ability to travel to customer sites up to 10-20% based on customer and project needs.

Benefits

  • Full-time U.S. benefits including equity, health, dental, vision, 401(k) + employer match, wellness, commuter, and more.
Last updated Sep 3, 2026. Interested? Apply on the company site.
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About Benchling

Cloud-based platform for biotech R&D | Benchling

Benchling is a cloud-based platform for biotechnology research and development and the only biology-first platform for scientific data, collaboration, and insights.

BioresearchBioprocessIn VivoConnectGene therapyCell therapyAntibodies and proteinsRNA therapeutics
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