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Senior Solutions Architect

Elastic· SA - EMEA - UKI
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Hybrid (United Kingdom)Full-timePosted 1mo ago

About the role

Senior Solutions Architect (SA) at Elastic serving as technical authority and trusted advisor to sales, customers, partners and community. Drives understanding of customer goals, articulates how Elastic Stack meets needs, engages with regional Elastic community, and supports continuous learning and innovation.

Responsibilities

  • Serving as the technical point of contact for some of our clients
  • Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs
  • Creating and owning value-based relationships at all levels in customer organisations
  • Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win
  • Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings and at events such as meetups and conferences
  • Advising the sales team on effective ways of positioning Elastic products, solutions and services
  • Onboarding, educating and enabling our partners, and supporting them in sales cycles
  • Creating collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs
  • Being the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams
  • Deepening both your sales and technical skills through self-driven education while taking advantage of all the professional development opportunities provided by Elastic

Qualifications

  • A track record of success in a technical presales role
  • Experience in at least one of those technologies/solutions is a must: AI enterprise search, observability or cybersecurity
  • Experience with security solutions is a strong advantage
  • Experience in working with large or mid-size organisations
  • A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies
  • A real passion for being curious and a continuous learner. You are someone who invests in yourself as much as you invest in your professional relationships
  • A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors
  • An ability to influence. Have you more than once convinced a team you worked for of an idea, technology, or architectural pattern?
  • The ability to inspire groups, both large and small
  • A willingness to travel 30% within a region, as well as occasionally internationally
  • Fluent in English (business or native level)

Skills

Required:Technical presales experienceAI enterprise searchObservabilityCommunication
Nice to have:Cybersecurity

Benefits

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave
Last updated Sep 3, 2026. Interested? Apply on the company site.
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The open source platform that powers search, observability, security, and more ...

Power insights and outcomes with The Elastic Search AI Platform. See into your data and find answers that matter with enterprise solutions designed to help you accelerate time to insight.

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