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Senior Solution Architect (pre-sales)

Elastic· SA - APJ - Japan
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Hybrid (Tokyo, Japan)full-timePosted 1mo ago

About the role

Senior Solutions Architect (pre-sales) at Elastic serving as a technical authority and trusted advisor to sales, customers, partners and the community. Responsible for understanding customer business needs, articulating Elastic Stack value, enabling sales and partners, and engaging in enterprise-level opportunities.

Responsibilities

  • Serving as the commercial technical point of contact within accounts.
  • Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
  • Creating and owning value based relationships at all levels in the organization.
  • Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
  • Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
  • Advising the sales team on effective ways of positioning Elastic products, solutions and services.
  • Onboarding, educating and enabling our partners, and supporting them in sales cycles.
  • Creating collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
  • Being the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams.
  • Deepening both your sales and technical skills through self driven education while taking advantage of all the professional development opportunities provided by Elastic.

Qualifications

  • Min 4 years of success in a technical presales role - selling, demonstrating and implementing technology to earn your customer’s trust
  • Experience working within the Enterprise sector, and having the understanding to stay competitive and successfully navigate the sector's unique challenges
  • A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
  • A real passion for being curious and a continuous learner. You are someone who invests in yourself as much as you invest in your professional relationships.
  • A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
  • An ability to influence. Have you more than once convinced a team you worked for of an idea, technology, or architectural pattern?
  • The ability to inspire groups, both large and small.
  • A willingness to travel 20% within a region, as well as occasionally internationally.

Skills

Required:Technical presales

Benefits

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave
Last updated Sep 17, 2026. Interested? Apply on the company site.
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