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Delivery Solutions Architect

Databricks
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Hybrid (Melbourne, Australia; Queensland, Australia)full-timePosted 1mo ago

About the role

Delivery Solutions Architect (DSA) at Databricks in Melbourne and Queensland, Australia. Hybrid technical and commercial role focusing on post-sale technical leadership, customer success, and driving adoption of the Databricks platform within strategic accounts. Reports to a DSA Manager in Field Engineering.

Responsibilities

  • Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
  • Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
  • Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, driving onboarding, enablement, success, go-live and healthy consumption of the workloads
  • Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases
  • Leverage Shared Services, User Education, Onboarding/Technical Services and Support resources, escalating to expert level technical experts as needed
  • Create, own and execute a point-of-view to accelerate key use cases into production, coordinating with Professional Services on delivery of PS Engagement proposals
  • Navigate product and engineering teams for new product innovations, private previews and upgrade needs
  • Develop an execution plan covering activities of all customer-facing technical roles and teams across work streams: win-to-production, enablement/customer growth, product adoption, cloud cost tuning, and governance
  • Provide internal and external KPI updates on usage and customer health including risks and adoption to the Technical GM

Qualifications

  • 5+ years of experience accountable for technical project/program delivery within Data and AI
  • Programming experience in Python, SQL or Scala
  • Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
  • Understanding of solution architecture related distributed data systems
  • Understanding of attributing business value and outcomes to project deliverables
  • Technical program or project management including account, stakeholder and resource management
  • Experience resolving complex escalations with senior customer executives
  • Experience conducting open-ended discovery workshops, creating strategic roadmaps, business analysis and delivery of complex programmes/projects
  • Track record of overachievement against quota/goals
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent
  • Ability to travel up to 30%

Skills

Required:Technical leadershipSolution architectureCustomer engagement

Benefits

  • Comprehensive benefits (region-specific) as detailed by Databricks
Last updated Sep 10, 2026. Interested? Apply on the company site.

About Databricks

Leading Data and AI Platform for Enterprises

Databricks offers a unified platform for data, analytics and AI. Build better AI with a data-centric approach. Simplify ETL, data warehousing, governance and AI on the Data Intelligence Platform.

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