Account Manager
Remote$180k - $220k + bonusfull-timePosted 1mo ago
About the role
Account management role focused on growing and protecting revenue from Fly.io’s largest and fastest-growing accounts. You will own relationships, monitor usage, communicate needs to product/pricing, and help customers scale workloads onto Fly.io Sprites.
Responsibilities
- Grow and keep the revenue in your accounts
- Handle inquiries from accounts on track to join our top customer list, and turn them into relationships before they need one
- Keep a simple plan for each account: what they run, who decides, where it’s headed
- Review usage and architecture with customers on a regular schedule
- Watch usage signals, and start conversations when the data says something changed
- Be the named contact when something breaks, and chase the fix internally until it’s done
- Help customers move workloads onto Sprites
- Tell our product and pricing teams what your customers need
Qualifications
- 3 to 6 years in account management, customer success, sales engineering, or technical support at an infrastructure or developer tools company
Skills
Required:Account managementUsage analysisPricing and negotiationsCommunication
Benefits
- Health coverage and standard benefits
- Equity
- Remote work within the US
Last updated Sep 24, 2026. Interested? Apply on the company site.
About Fly.io
Deploy app servers close to your users
A Public Cloud Built For Developers Who Ship
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