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Forward Deployed Engineer - Germany

Tsuga· Engineering
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Hybrid (Germany)Full-timePosted 1mo ago

About the role

Forward Deployed Engineer role based in Germany (remote) focused on pre-sales, customer-facing technical leadership, and close collaboration with Product and Sales to design and demonstrate technical solutions around observability and cloud-native environments.

Responsibilities

  • Create strong relationships with Account Executives to drive the pre-sales process: discovery, demos, solution design, POCs and support.
  • During the POC phase, help the Sales team size the deals of our prospects.
  • Translate complex observability challenges into compelling technical solutions using Tsuga.
  • Deliver engaging, hands-on demonstrations that address customer pain points around logging, metrics, tracing, and alerting.
  • Provide technical guidance on integrations with OpenTelemetry (OTel), cloud infrastructure (AWS, GCP, Azure), Kubernetes, and CI/CD pipelines.
  • Serve as a bridge between customer needs and the product team. Be reactive and address small issues to fix them during the POC phase.
  • Respond to RFPs, and support technical evaluations and procurement processes.

Qualifications

  • German speaking fluently (mandatory for the position)
  • 3+ years in a Sales Engineer, Solutions Architect, DevOps, SRE or former software engineer role, in a SaaS or observability-focused environment.
  • Strong understanding of cloud-native infrastructure, microservices, and monitoring/telemetry tools (e.g. Prometheus, OpenTelemetry, Grafana, Datadog, or Splunk).
  • Knowledge of container orchestration (Kubernetes)
  • Ability to develop internal tooling when necessary to help customers succeed technically. We don’t expect production-ready code, using AI to help is acceptable.
  • Proven ability to explain complex technical concepts to both technical and non-technical audiences.
  • Sense of service and customer-centric approach.
  • Excellent communication, presentation, and stakeholder management skills.
  • Comfort in fast-paced sales cycles and ability to adapt to customer-specific use cases.

Skills

Required:German fluencyPre-sales engagementCustomer-facing communication

Benefits

  • We move fast. Pragmatic environment with ownership and quick feedback.
  • We solve problems, not blame people.
  • We are builders and start from a blank page, leaning on colleagues' knowledge.
  • We are customer-obsessed and dogfood Tsuga daily.
  • We lean on AI, but apply it judiciously to hard problems.
  • We are international from day one, with quarterly team meetups at the French office to align goals and connect with teammates from the US, UK, Middle East, and Europe.
Last updated Oct 14, 2026. Interested? Apply on the company site.
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About Tsuga

The enterprise observability that runs in your cloud.

Tsuga is a bring-your-own-cloud observability platform for logs, metrics, traces, and application performance management. It deploys inside your AWS account via infrastructure-as-code in under two hours. You get the control of self-hosted infrastructure without the operational burden of running it.

Application performance managementBuilt-in complianceInfrastructure monitoringLog managementObservability pipelinesOpen standards first: no lock-inOptimized costsSensitive data scanner
Company profileWebsite

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