← All roles

Forward Deployed Engineer - UK

Tsuga· Engineering
Apply on company site
Hybrid (UK)Full-timePosted 3w ago

About the role

Forward Deployed Engineer role in a hybrid, client-facing capacity focusing on pre-sales support, solution design, and technical demonstrations for observability-focused SaaS offerings. Remote-first within the UK with an employee of record contract option.

Responsibilities

  • Create strong relationships with Account Executives to drive the pre-sales process: discovery, demos, solution design, POCs and support.
  • Our pricing model is based on the volume of data we need to process. During the POC phase, help the Sales team size the deals of our prospects.
  • Translate complex observability challenges into compelling technical solutions using Tsuga.
  • Deliver engaging, hands-on demonstrations that address customer pain points around logging, metrics, tracing, and alerting.
  • Provide technical guidance on integrations with OpenTelemetry (OTel), cloud infrastructure (AWS, GCP, Azure), Kubernetes, and CI/CD pipelines.
  • Serve as a bridge between customer needs and the product team. Be reactive and address small issues to fix them during the POC phase.
  • Respond to RFPs, and support technical evaluations and procurement processes.

Qualifications

  • Native english speaking (mandatory for the job)
  • 3+ years in a Sales Engineer, Solutions Architect, DevOps, SRE or former software engineer role, in a SaaS or observability-focused environment.
  • Strong understanding of cloud-native infrastructure, microservices, and monitoring/telemetry tools (e.g. Prometheus, OpenTelemetry, Grafana, Datadog, or Splunk).
  • Knowledge of container orchestration (Kubernetes)
  • Ability to develop your own internal tooling when necessary to help customers succeed technically. We don’t expect you to write production-ready code, using AI to help you with this is enough.
  • Proven ability to explain complex technical concepts to both technical and non-technical audiences.
  • Sense of service: you sincerely care about the customer's satisfaction and usage of the product.
  • Excellent communication, presentation, and stakeholder management skills.
  • Comfort in fast-paced sales cycles and ability to adapt to customer-specific use cases.

Skills

Required:Pre-sales engineeringOpenTelemetryCloud platformsKubernetes

Benefits

  • We move fast.
  • We solve problems, not blame people.
  • We are builders.
  • We are customer-obsessed.
  • We lean hard on AI, but not blindly.
  • We’re international from day one. Every quarter, the whole team meets at our French office to align on company goals, celebrate wins, and connect with teammates from the US, UK, the Middle East, and across Europe.
Last updated Oct 14, 2026. Interested? Apply on the company site.
Tsuga logo

About Tsuga

The enterprise observability that runs in your cloud.

Tsuga is a bring-your-own-cloud observability platform for logs, metrics, traces, and application performance management. It deploys inside your AWS account via infrastructure-as-code in under two hours. You get the control of self-hosted infrastructure without the operational burden of running it.

Application performance managementBuilt-in complianceInfrastructure monitoringLog managementObservability pipelinesOpen standards first: no lock-inOptimized costsSensitive data scanner
Company profileWebsite

More open roles at Tsuga