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Debt Collections Advisor - Germany

Murphy
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BerlinFull-timePosted 1mo ago

About the role

Murphy AI is seeking Debt-Collection Experts to join as paid consultant/advisor to validate and stress-test its AI-driven debt collection agents for the German market. Fully remote consultancy with flexible hours.

Responsibilities

  • Domain Review & AI Validation: Review call flows, scripts and negotiation logic used by Murphy's AI agents and flag anything that doesn't match how a real collections desk would handle it.
  • Validate cadence, cure-rate assumptions, settlement/negotiation ranges, and escalation paths against real-world practice.
  • Stress-test edge cases: disputes, renegotiation, hardship, repeat promises-to-pay, and regulatory triggers.

Qualifications

  • 5+ years of experience in collections.
  • Current or recent (≤2 years) experience at a named bank, DCA, servicer or BPO.
  • A title of Manager, Team Lead, Head, Director or VP (front-line agent/officer/advisor titles only qualify if you've since moved into managing a team).

Skills

Required:Debt collection expertiseRegulatory compliance (German market)

Benefits

  • Competitive hourly consulting fee.
  • Flexible, low-commitment engagement that fits around your current job.
  • Fully remote engagement.
Last updated Sep 30, 2026. Interested? Apply on the company site.
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About Murphy

Murphy | AI Collections for Banks, Fintechs and Utilities

Take back control of your debt collections. Murphy delivers compliant, scalable debt recovery through agentic AI, engineered for enterprise.

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