← All roles

Forward Deployed Engineer - Dubai

Murphy· Forward Deployment / Growth Tech
Apply on company site
Hybrid (Dubai)Full-timePosted 5d ago

About the role

Murphy AI deploys AI agents for banks to optimize debt collection. The Forward Deployed Engineer in Dubai will build and deploy Murphy across the Middle East and Arabic-speaking markets, working closely with customers and cross-functional teams to translate business requirements into technical solutions and ensure measurable value in production.

Responsibilities

  • Deliver technically robust client configurations
  • Ensure every deployment is technically correct, properly scoped, and aligned with agreed requirements before going live
  • Own configuration quality end-to-end — no silent workarounds, no fragile setups.
  • Optimize agent performance through structured iteration
  • Continuously analyze performance metrics and improve voice agent and communication flows
  • Use data to identify patterns, diagnose issues, and implement measurable improvements.
  • Act as the technical counterpart to clients
  • Participate in client meetings as the product and systems expert
  • Clearly explain architecture, constraints, trade-offs, and product capabilities
  • Set expectations without overpromising.
  • Provide structured product feedback
  • Identify when challenges stem from configuration vs. product gaps
  • Raise structured product requests with clear context, impact, and proposed direction
  • Collaborate with Product and Engineering to improve the platform.
  • Design scalable, reusable solutions
  • Ensure configurations are maintainable and scalable across clients
  • Avoid one-off solutions that create downstream technical debt.

Qualifications

  • Fluent in English and Arabic
  • Background in Data Science or Data Analysis
  • Strong technical foundations and the ability to write and understand production-quality code
  • Comfortable working directly with customers and translating business requirements into technical solutions
  • Deep product and systems understanding: ability to reason end-to-end about data flows, architecture, dependencies, and system behavior
  • Analytical and performance-driven thinking: comfortable working with KPIs, performance metrics, and iteration cycles
  • Uses data to guide improvements, not intuition alone
  • Extreme ownership of configuration quality: high bar for technical correctness and long-term maintainability

Skills

Required:English and Arabic fluencyData Science / Data Analysis backgroundProduction-quality codingCustomer-facing technical leadershipEnd-to-end data flow and systems thinkingAnalytical / KPI-driven mindsetOwnership of configuration quality

Benefits

  • Salary at the top of the benchmark
  • Fair equity with enormous upside potential
  • Real Ownership - Murphy's strategy is yours to drive
  • Small team, high autonomy, and outsized impact
  • The founding team's direct attention, and a category with a $300B+ industry behind it
Last updated Oct 21, 2026. Interested? Apply on the company site.
Murphy logo

About Murphy

Murphy | AI Collections for Banks, Fintechs and Utilities

Take back control of your debt collections. Murphy delivers compliant, scalable debt recovery through agentic AI, engineered for enterprise.

AIAI EthicAgentic collectionsAuditsAutomationBanksCollectionsCompliance
Company profileWebsite