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London UKFull-timePosted 1mo ago

About the role

GTM Engineer role in Jill Delivery to build scalable systems, agents, and integrations that drive commercial outcomes and customer management at Jack & Jill.

Responsibilities

  • Own GTM systems. Build systems for our commercial team that scale our impact further, and provide greater visibility into what's actually happening across every account: usage, health, expansion signals, churn risk and more.
  • Build complex, scalable agents. Ship advanced agents into existing workflows, potentially automating customer-facing delivery such as reactivation and expansion campaigns.
  • Turn signal into action. Uncover leading indicators that predict outcomes like expansion and churn, and wire them into actionable account-level interventions.
  • Bring strong commercial focus to everything you do, framing work in terms of commercial and customer outcomes: retention, usage, expansion, roles and revenue per account, etc.
  • Work deeply in the product. Collaborate with engineers to A/B test features, improve in-product enablement, and enhance customer experience.

Qualifications

  • You can build complex systems. Experience with production code or demonstrated ability to ship products and deploy to users.
  • Systems thinking. Ability to design scalable solutions for manual processes and avoid repetitive work.
  • Commercial mindset. Focus on outcomes and value delivery for customers.
  • Experience with agents. Understanding of designing, improving, and automating with agents and APIs.

Skills

Required:Production code / software developmentSystem design / building scalable systemsAgent automation / integrationsCommercial / customer outcome focus

Benefits

  • Competitive Total Compensation (cash and equity split)
  • Private health insurance with Bupa
  • Uber home if working late
  • Deliveroo dinners in the office
  • Fortnightly home clean
  • Brand new MacBook
  • In-person, 5 days a week at London office in Shoreditch Exchange
Last updated Sep 16, 2026. Interested? Apply on the company site.

About Jack & Jill

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