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Technology and Operational Risk Senior Manager

Monzo Bank· Risk & Compliance
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Hybrid (Dublin)€92k - €116kfull-timePosted 1mo ago

About the role

Operational, Technology and Information Security Risk Senior Manager in the second line of defence to provide independent oversight, challenge and advisory support on the effectiveness of operational, technology, resilience and information security risk management practices across the EU. Reports to the Director of Operational Risk, Monzo Europe. Hybrid role based in Dublin.

Responsibilities

  • Acting as the second line subject matter expert for operational risk, technology (ICT and security risk including cyber), and operational resilience.
  • Reviewing and challenging the design and effectiveness of controls over key technology systems, digital infrastructure.
  • Providing effective oversight and challenge of first line risk and control self-assessments (RCSA), incident management and reporting, issue remediation and risk mitigation processes.
  • Providing second line input into technology and security strategies and business continuity planning.
  • Supporting the ongoing development and maintenance of the Operational Risk Management Framework (ORMF), policies, standards and associated ICT, Security and Resilience policies and risk appetite metrics.
  • Co-ordinating second line assurance reviews and risk deep dives into critical operational and technology areas, providing actionable recommendations and insights.
  • Overseeing ongoing compliance with the Digital Operational Resilience Act (DORA) in the EU and alignment with local regulatory standards.
  • Preparing operational and technology risk reports and providing updates to governance forums, including risk committees and senior management.

Qualifications

  • 8+ years’ experience in operational risk, technology risk or related roles in financial services (ideally within a digital or challenger bank, or a pan-European firm).
  • Deep knowledge of risk management practices, regulatory expectations, and industry standards related to operational risk, technology and operational resilience (e.g. EBA Guidelines on ICT & Security Risk Management, DORA, Central Bank of Ireland Guidance on Operational Resilience, GDPR, PSD2/PSD3).
  • Strong understanding of digital banking technology, including cloud computing, cybersecurity, fintech integrations and data management.
  • Experience evaluating and challenging risk and control environments, particularly in high-growth or fast-changing environments.
  • Ability to navigate complex stakeholder landscapes, including regulators.

Skills

Required:Operational risk managementRegulatory knowledge (DORA, GDPR, PSD2/PSD3, EBA guidelines)Technology risk and cyber riskStakeholder management and communicationStrategic thinking and project management

Benefits

  • A salary range of €92,000 - €116,000 plus Incentive Awards tied to performance
  • Hybrid working model based in Dublin office 2-3 days a week
  • Flexible working hours
  • Annual Leave - 34 days including public holidays
  • €1,200 learning budget per year
  • Private healthcare scheme
  • Pension scheme with employer match up to 6%
  • Wellbeing benefits: financial education, health support, mental health benefits including coaching and counselling
Last updated Sep 16, 2026. Interested? Apply on the company site.
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About Monzo Bank

A bank as smart as your phone.

YC has written a good overview of our business on their blog: https://blog.ycombinator.com/monzo-makes-money-work-for-everyone/ Our mission is to make money work for everyone. We are the UK's leading digital bank for individuals and businesses, reinventing the traditional banking industry one customer at a time. We're relentlessly mission driven and always put our customers first - from what products we chose to launch next to our transparency and use of simple language. With a Net Promoter Score of 70+, it shows. From our founding in 2015, we now have over 7 million customers in the UK (13% of UK adults) and are building out our team in the US. We've seen incredible organic growth, acquiring 150,000 customers / month in 2022, with 80% of this coming from word of mouth. Our weekly active user rate is ~60% and ~40% of our active users use us as their Main Bank account, showing that we are a product that is embedded in our users' daily lives. We've grown to ~2,450 staff (~400 of which make up the product/tech team), and are backed by YC, Stripe, Tencent, Mike Moritz, and others. Internally, we encourage an open, collaborative, and inclusive working environment - we were voted the #1 startup where people in the UK want to work for the second year running in 2022. We contribute to open source software, and we continually engage with our wonderful community. We're hiring talented, creative problem-solvers to help us build the bank of the future. Join us!

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