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Staff Backend Engineer - Trust & Control Safety Systems

GoHighLevel· Engineering – Revex / India
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Hybrid (India)Employee IndiaPosted 1mo ago

About the role

Staff Engineer to architect and lead the Trust, Controls & Safety real-time platform, safeguarding customer workflows (Signups, SaaS checkouts, User management, global usage) with high availability and low latency. Responsible for technical direction, system design, mentorship, and cross-functional collaboration.

Responsibilities

  • Database architecture: Redesign and optimize data models, queries, and indexing strategies across MongoDB, Firestore, and ElasticSearch
  • Search at scale: Own ElasticSearch reliability — ingestion, indexing, shard strategy, and query performance for billions of documents
  • Reliability & performance: Eliminate bottlenecks, improve replication health, and enforce predictable query and index latency
  • System design: Define data flow and integration boundaries between storage, cache, and APIs with clear contracts and fault isolation
  • Observability: Build visibility into every data path — metrics, traces, slow query logs, replication lag, and cluster health dashboards
  • Testing & quality: Make testing non-negotiable — enforce unit, integration, and load testing standards across all backend modules
  • Engineering culture: Drive RFCs, ADRs, and design reviews that push clarity and precision. Codify patterns that make good engineering repeatable
  • Hands-on leadership: Write code, design systems, and debug production issues. Lead by technical example, not by delegation
  • Mentorship & influence: Level up engineers around you — reviews that teach, feedback that sticks, and systems that outlive individuals

Qualifications

  • 8+ years of experience building high-scale, mission-critical backend systems where p99 regressions are unacceptable
  • Deep expertise in concurrency, event-driven architectures, and consistency primitives (CAS, atomic dry-runs, idempotency)
  • Experience with systems where code correctness has direct financial impact—metering, ledgers, or payment gateways
  • Track record of technical leadership through influence, driving architecture for multi-team platforms from design to production
  • Experience with relational and NoSQL data models (especially with complex transactional data), plus working knowledge of streaming and analytical stores for time-windowed aggregation
  • Experience designing policy- or rules-driven systems that change through configuration rather than deploys
  • Familiarity with monitoring, SLOs, and root-cause analysis in production environments
  • Familiarity with hallucination mitigation strategies (e.g., code constraints, test scaffolding, embeddings, context injection)
  • Technical leadership without formal authority — driving cross-team architecture to a decision
  • Excellent communication and cross-functional collaboration with Finance, Risk and Support stakeholders
  • Hands-on pragmatic engineer balancing long-term vision with iterative execution

Skills

Required:Backend engineeringConcurrencyDistributed systems

Benefits

  • We may include standard company benefits as per policy in further communications
Last updated Oct 21, 2026. Interested? Apply on the company site.

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