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Staff Product Designer

GoHighLevel· Product – Product Design
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Remote$190k - $240kEE Full-TimePosted 1mo ago

About the role

Staff Product Designer leading high-impact, cross-team product design initiatives with a focus on AI-enabled, complex digital products in a remote-first environment.

Responsibilities

  • Lead design strategy and execution for complex initiatives that span multiple teams, product surfaces or customer workflows
  • Translate customer needs, business goals, technical constraints, data signals and product strategy into clear experience direction
  • Partner with product and engineering leaders to clarify problem spaces, sequence design work and align teams around high-quality outcomes
  • Create prototypes, workflows, interaction models and high-fidelity designs that make complex product ideas tangible and testable
  • Identify product experience gaps, design debt and cross-team inconsistencies, then turn them into practical improvements
  • Shape AI-enabled workflows, intelligent interfaces and automation-heavy experiences that give customers clarity, control and confidence
  • Strengthen shared patterns, design-system adoption, accessibility standards and implementation guidance across adjacent product areas
  • Mentor senior and lead designers through critique, coaching, product judgment, storytelling and strong design rationale
  • Collaborate effectively across US and India time zones in a 100% remote environment
  • Move comfortably between product strategy, customer insight, systems thinking, prototyping and hands-on design execution
  • Lead through influence, clarity and credibility across teams that may not report into the same roadmap or operating rhythm
  • Be a maker as well as a strategist, using prototypes, AI-assisted tools and practical technical fluency to make ideas concrete quickly
  • Balance speed, detail, scalability and quality without losing sight of the customer
  • Build trust through warmth, candor, accountability and genuine respect for teammates
  • Enjoy leading collaboration across time zones and cultural contexts, including with US- and India-based teammates
  • Communicate in ways that help distributed teams work with clarity, care, trust and momentum
  • Advocate for accessibility, inclusion and ethical design

Qualifications

  • 8+ years of relevant product design experience, leading complex, ambiguous and high-impact initiatives across multiple teams or product areas
  • An exceptional portfolio that demonstrates staff-level craft, product judgment, customer empathy, systems thinking, measurable impact and shipped product quality
  • Experience shaping product direction beyond a single feature or team, with the ability to connect adjacent workflows into coherent customer experiences
  • Excellent visual and interaction design craft with attention to hierarchy, layout, typography, grids, spacing, motion, usability, accessibility, content quality and implementation detail
  • Proven experience across the design lifecycle including research, information architecture, interaction design, visual design, prototyping, content strategy and usability testing
  • Strong prototyping fluency using tools like Figma, Framer, AI coding tools or lightweight front-end code
  • Experience designing AI-powered, automation-heavy or intelligent product experiences emphasizing transparency, control, trust and guidance
  • Deep fluency in design systems, accessibility standards, reusable patterns and scalable product decisions
  • Strong cross-functional leadership skills and ability to work with product managers, engineers, data partners, customer-facing teams and stakeholders
  • Excellent communication and facilitation skills to align teams through customer insight, business rationale, data, prototypes and craft
  • Collaborative, low-ego leadership style with track record of mentoring designers, improving critique and raising standards

Skills

Required:Product designSystems thinkingPrototypingAI tooling & UXCommunication

Benefits

  • Remote-first work environment
  • Competitive compensation
  • Opportunity to work on AI-enabled product experiences
  • Collaboration across global teams in the US and India
  • Access to design systems and evolving tooling
  • Inclusive and accessible design emphasis
Last updated Oct 21, 2026. Interested? Apply on the company site.

About GoHighLevel

It's time to take your Agency to the Next Level

HighLevel is the all-in-one sales & marketing platform that agencies can white-label and resell to their clients!

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