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Senior Platform Operations Engineer

EliseAI· Strategy and Operations
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New York City$175k - $225kFull-timePosted 1mo ago

About the role

Senior Platform Operations Engineer to lead high-impact, strategic technical projects that enable operational scalability across Engineering, Product, Data, Customer Success, Sales, and Marketing. Owns core parts of product-related operations systems, optimizes tech stack, evaluates new platforms, and builds custom solutions to support rapid growth.

Responsibilities

  • Drive cross-functional technical projects and own, optimize, and build upon our product and proprietary business operations systems to enable our rapid growth
  • Conduct deep discovery on stakeholder needs across customers and functional areas within EliseAI to enhance automation, AI-enabled user experiences, analytics, and scalability across workflows, and own adoption and outcomes
  • Collaborate with customers on how we can best support them at the intersection of critical milestones in their journey
  • Continuously ship new features and improvements in an engineering environment deploying 100+ times per day
  • Balance speed and quality while iterating quickly on production systems
  • Evaluate, select, and tune new, market-leading technologies based on technical and business requirements
  • Attract top-tier talent to join our driven team

Qualifications

  • 3+ years of experience building and scaling technical solutions, including proficiency in Python
  • Solid understanding of system design and scalable architecture principles
  • Experience working cross-functionally across stakeholders to ensure smooth operations, including ability to translate technical concepts into actionable insights
  • Startup mindset with a strong sense of ownership, urgency, and pragmatism in building and shipping technical solutions
  • Ability to solve complex problems independently with minimal guidance
  • Bias for action - you move quickly from idea to implementation
  • Willingness to work in person at our offices 4-5 days a week

Skills

Required:PythonSystem designCross-functional collaborationOwnership & pragmatismProblem solving

Benefits

  • Equity in the company
  • Medical, Dental and Vision premiums covered at 100%
  • Fully paid parental leave
  • Commuter benefits
  • 401k benefits
  • Fitness & home services stipend
  • Collaborative in-office environment with open floor plan, fully stocked kitchen, and all meals covered in the office
  • Unlimited vacation and paid holidays
  • Relocation packages support
Last updated Oct 14, 2026. Interested? Apply on the company site.

About EliseAI

Industry Leading AI for Housing and Healthcare

EliseAI is the industry-leading AI platform transforming both property management and healthcare through automation and conversational AI that help housing and healthcare organizations streamline communications and improve operational efficiency.

AIHealthcareHousingAutomation
Company profileWebsite

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