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Deployment Strategist

Serval· Engineering
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London£115k - £210k + equityFull-timePosted 1mo ago

About the role

Deployment Strategist on Serval's Agent Deployment team; primary technical relationship with customers, guiding deployments, advising AI strategy, and owning outcomes by building workflows, configuring integrations, and shipping product changes.

Responsibilities

  • Own customer engagements from pilot through production launch: design and deliver deployments that fit each customer's workflows and scale adoption of Serval.
  • Build AI agents: design and build AI agents on Serval's platform that drive real value for customers.
  • Advise AI strategy: embed with customers to guide and shape how they adopt and scale AI.
  • Lead migrations: design and execute migration plans that minimize disruption and ensure seamless adoption of Serval's platform.
  • Partner cross-functionally: work with Engineering, Sales, and Marketing to turn field learnings into repeatable processes and a sharper go-to-market.

Qualifications

  • Degree in Computer Science or a related field, or equivalent hands-on experience.
  • 5+ years in a relevant role (product, engineering, consulting, founder).
  • Strong communication and relationship management skills, with the ability to translate complex technical concepts for both technical and non-technical stakeholders.
  • Hands-on technical ability: reading and troubleshooting production code in customer-facing environments, analyzing code paths, database state, and API requests/responses with infra and browser dev tools.
  • Working knowledge of APIs and REST, IAM, and SQL for data analysis.

Skills

Required:Customer engagement leadershipAI strategy advisorySystems design and integration

Benefits

  • meaningful early-stage equity
  • comprehensive health coverage
  • flexible PTO
  • daily lunches and snacks
  • onsite gym access
  • regular team events and offsites
Last updated Sep 9, 2026. Interested? Apply on the company site.

About Serval

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