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Enterprise Account Executive

Serval· Sales
Apply on company site
New York, London, Austin$300k + equityFull-timePosted 1mo ago

About the role

Enterprise Account Executive responsible for owning Serval's target accounts, leading complex multi-threaded sales cycles with IT, Security, and Operations executives, and shaping Serval's enterprise motion and roadmap priorities.

Responsibilities

  • Own the full enterprise sales cycle — from prospecting and stakeholder mapping to close and expansion.
  • Develop deep relationships with senior IT, Security, and Operations leaders, becoming a trusted advisor on automation strategy.
  • Orchestrate complex buying committees, aligning technical, security, and business stakeholders around Serval's value proposition.
  • Deliver compelling demos and business cases that tie Serval's AI automation to measurable ROI and efficiency gains.
  • Partner with founders, product, and engineering to influence roadmap priorities and ensure seamless enterprise delivery.
  • Create repeatable playbooks for Serval's enterprise motion — deal structure, pricing, and expansion strategy.
  • Represent Serval at industry events, conferences, and executive briefings (travel as needed, typically once per quarter).

Qualifications

  • 4+ years of full-cycle B2B SaaS sales experience, with consistent top-tier attainment.
  • Proven success selling technical or workflow automation platforms into 1–5K employee organizations across multiple stakeholders.
  • Expertise running consultative sales cycles (2–6 months) with VP-level buyers in IT, Security, or Operations.
  • Skilled in strategic account planning, multi-threading, and executive communication.
  • High-agency operator — thrives in unstructured environments and helps define process rather than follow it.
  • Exceptional presentation, negotiation, and storytelling skills.
  • Based in or willing to work from our San Francisco HQ five days a week, with regular travel to customer sites and events.

Skills

Required:Full-cycle enterprise B2B SaaS salesMulti-threaded stakeholder managementExecutive communication
Last updated Sep 9, 2026. Interested? Apply on the company site.

About Serval

AI Agents for IT

Serval is the AI-native ITSM for modern teams. Use natural language to automate routine tasks and resolve help desk requests.

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