Associate, Community Manager
Hybrid (Ahmedabad, Gujarat)Full-timePosted 1mo ago
About the role
e.l.f. Beauty is seeking an Associate, Community Manager to engage the growing community, manage social inbounds, and provide proactive engagement and insights to support the broader Community strategy. The role blends social media management, copywriting, and trend analysis to amplify customer voices both on- and offline.
Responsibilities
- Manage and monitor community inbounds across all Social platforms, responding to fan queries, consumer/creator content and industry trends
- Conduct positive and proactive outreach to aid in brand awareness and foster brand love
- Escalate consumer inbounds to key channel leads
- Identify and draft responsive copy based on inbound volume and trend
- Actively engage with our audience on social media by liking, commenting and responding to messages
- Be agile, open and have a ‘rapid response’ approach to our online customers
- Communicate with the customer service team on product orders and promotions
- Be curious to identify NEW content trends, opportunities and trends to social channels
- Provide weekly updates on community insights, trending conversations, comments and complaints happening on our social channels (or competitor channels) for reporting
- This position does include some routine responsibilities; the right candidate will be nimble and adaptive
Qualifications
- At least 3 years of dedicated experience in consumer communication across social (primarily Instagram and TikTok but could also include Youtube, Pinterest, + Twitch)
- Must have a strong interest in social media marketing and be an excellent written communicator with strong copywriting, editing and proofreading skills
- Prior experience in growing and scaling a digital community is a huge plus
- Excellent multitasking, time-management skills
- You are culturally-aware and naturally curious—you know what other brands are doing and are always thinking “how can we do this better?”
- The ability to act fast and in real-time
- Have a strong passion for all things beauty
- Experience leveraging industry platforms and tools (ex. Hootsuite, Sprout, Dash Hudson, CreatorIQ, etc.)
Skills
Required:Social media managementCopywriting and editingCustomer service collaborationTools: Hootsuite, Sprout, Dash Hudson, CreatorIQ
Nice to have:Trend analysis / content discovery
Benefits
- Total compensation philosophy includes competitive pay and benefits, bonus eligibility (200% of target over the last seven fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid work environment (3 days in office, 2 days at home)
Last updated Oct 21, 2026. Interested? Apply on the company site.
About e.l.f. Beauty
A Different Kind of Beauty Company
e.l.f. Beauty is a bold disruptor with a kind heart. We stand with every eye, lip, face, paw and fin. We’re making the best of beauty accessible to everyone.
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