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Technical Account Manager BNL

Mendix· Go To Market – PreSales
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Hybrid (Rotterdam)€99.7k - €189.2kFull-timePosted 1mo ago

About the role

Post-sales technical lead responsible for adoption, scaling, and self-sufficiency of Mendix and related Siemens software tools. Focus on guiding customers, establishing architectural views, and maintaining relationships with senior stakeholders to drive adoption, expansion, and feedback to product teams.

Responsibilities

  • Build trusted relationships with customer stakeholders like CIOs, CTOs, and enterprise architects; serve as strategic technical advisor.
  • Collaborate with AEs and Partner Managers to align technical adoption and growth priorities.
  • Maintain a clear view of customer architecture, advising on product integration.
  • Develop and own Customer Adoption Plans aligned to customer strategies, ensuring progress and alignment.
  • Lead technical kickoffs and adoption enablement activities (e.g., workshops, account reviews) to drive customer self-sufficiency.
  • Prototype and lightly integrate solutions as needed; engage Specialists for heavy builds.
  • Align with Expert Services for implementations, focusing on adoption health.
  • Shape new technical use cases and identify scaling opportunities across products.
  • Route potential commercial signals to the account team and contribute expert technical input on bids and RFx processes.
  • Track adoption health and pipelines while supporting internal reviews and account planning.
  • Collaborate across Siemens teams and use internal tools to streamline processes.
  • Share adoption best practices and contribute to playbooks and reference materials.
  • Mentor TAMs and team members, driving technical excellence.
  • Capture adoption insights and provide structured feedback to the Field CTO.
  • Advocate for customer needs internally, ensuring alignment and addressing blockers.
  • Uphold Siemens' values, maintain compliance, and complete necessary administrative tasks.

Qualifications

  • Degree in computer science, engineering, or a related field; advanced degrees are welcome.
  • Demonstrated experience in technical customer management, consultancy, presales, or similar roles within software or technology.
  • Flexible work environment with potential travel as required for customer engagements.

Skills

Required:Technical account managementArchitectural advisoryStakeholder relationship managementOrchestration & cross-team collaboration
Nice to have:Growth mindset & AI proficiency

Benefits

  • Health and wellness benefits to employees; benefits available in country via SIEMENS Benefit link.
Last updated Oct 21, 2026. Interested? Apply on the company site.
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