Senior Software Engineer - SRE
Hybrid (San Francisco, CA), Hybrid (New York, NY), Hybrid (Portland, OR), Hybrid (Remote (Canada or United States))$200.7k - $250.9kFull-timePosted 1mo ago
About the role
Mercury is building an SRE team to work directly with product teams, focusing on reliability, observability, and performance. The role embeds with product teams to mature operational practices, run game days, implement reliability techniques in code, steer SLOs, and close observability gaps.
Responsibilities
- Embed with product teams, helping them improve their operational maturity by setting up and refining practices around on-call, monitoring, alerting, and run books
- Run regular game day exercises with product teams, helping them feel more prepared to investigate and quickly remediate incidents
- Jump into application code written in Haskell & TypeScript and implement reliability techniques such as retries, better error handling, better logging, circuit breaking, etc
- Steer SLOs towards meaningful customer outcomes that product teams are accountable for. Those SLOs become a strong signal for whether the product is working as intended
- Champion reliability practices through design document and code reviews
- Identify observability gaps that hinder debugging, incident response, and business intelligence and help close those
- Advocate for longer-term improvements that non-product engineering teams can drive
- Participate in the product team's on-call rotation while embedding or as part of a more general engineering rotation, helping us improve processes and how we learn from incidents
Qualifications
- Has past Site Reliability Engineering or DevOps experience
- Has measurable examples of influencing an organization towards greater reliability
- Has significant experience with PostgreSQL
- Has authored and operated Temporal workflows
- Has experience with observability platforms like Grafana or Honeycomb
- Has familiarity with OpenTelemetry
Skills
Required:On-call practicesMonitoring and alertingReliability techniques in codeSLOsCode languages (Haskell, TypeScript)
Nice to have:Observability platformsOpenTelemetry
Benefits
- Total Rewards package includes base salary, equity (stock options/RSUs), and benefits
- Salary ranges provided for US and Canada
Last updated Sep 9, 2026. Interested? Apply on the company site.
About Mercury
Online Business Banking For Startups & Small Businesses | Financial Workflows
Powerful banking. Simplified finances. Apply in 10 minutes for business banking that transforms how you operate.
bankingfinancial workflowsbusiness bankingmobile bankingcorporate cardscredit cardsdeposit insurancetreasury
More open roles at Mercury
- Revenue Enablement Manager - Product4d agoHybrid (Remote within United States) · Sales & Partnerships
- Senior Account Executive - Credit & Lending Products4d agoHybrid (Remote within United States), San Francisco, CA +2 more · Sales & Partnerships
- Senior Benefits Account Manager4d agoHybrid (San Francisco, CA), Hybrid (New York, NY) +2 more · Sales & Partnerships
- Research Operations Lead4d agoHybrid (San Francisco, CA), Hybrid (New York, NY) +2 more · Design
- Senior Customer Support Service Delivery Program Manager4d agoHybrid (San Francisco, CA; New York, NY; Portland, OR; Remote within Canada or United States) · Support