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Revenue Operations Lead

Primer· Growth
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RemoteFull-timePosted 1mo ago

About the role

Primer’s Revenue Operations Lead owns the systems, processes, and reporting that move families from first interaction through their first day of school, including Salesforce, HubSpot, calling technology, and enrollment-performance reporting. The role is a hands-on builder that redesigns lead flow, establishes rhythm-of-business reporting, and maintains a prioritized revenue-system roadmap. The position currently has no direct reports but may scale as Primer grows.

Responsibilities

  • Own Salesforce, HubSpot, and the broader revenue technology stack, including architecture, administration, integrations, governance, and ongoing optimization
  • Maintain strong data quality, clear system documentation, and consistent operating standards
  • Translate business needs into technical requirements and prioritize solutions with Growth, Admissions, Marketing, and Product
  • Lead testing, validation, deployment, and adoption for system enhancements
  • Redesign our lead flow so each inquiry is routed correctly and the right source, campaign, campus, and family context reaches Admissions before the first conversation
  • Move critical workflows away from middleware and toward reliable native platform integrations
  • Evaluate, select, and implement Primer’s next calling and communications platform
  • Improve lead routing, attribution, funnel visibility, and lifecycle-stage governance across systems
  • Build and maintain reporting across the full funnel, from lead generation through enrollment and the first day of school
  • Establish weekly and monthly reporting used to evaluate performance, diagnose funnel issues, and make resource decisions
  • Bring clear insights and recommendations to monthly business reviews
  • Build forecasting and capacity-management tools in partnership with the Head of Growth
  • Create one trusted view of performance across Marketing, Admissions, and campus capacity
  • Turn best practices of Admissions into a documented playbook library for coaching and enablement
  • Run a weekly operating cadence with Marketing, Admissions, Product, and other key partners
  • Maintain a standing roadmap of system and process improvements with research, impact assessments, and clear recommendations
  • Proactively identify broken processes and bring forward solutions

Qualifications

  • Deep, hands-on experience with both Salesforce and HubSpot, including relevant certifications
  • A track record of personally building and administering systems, not solely managing vendors or designing from a distance
  • Experience building or rebuilding a revenue engine within an early-stage or rapidly scaling company
  • Previous experience leading a sales or customer-facing team, with understanding of how systems affect representative performance and customer experience
  • Experience supporting high-consideration consumer sales
  • Strong understanding of lead routing, attribution, lifecycle stages, data architecture, reporting, and funnel management
  • Ability to turn ambiguous business problems into clear requirements, prioritized solutions, and shipped improvements
  • Solutions-oriented approach with option assessment and recommendations
  • Systems mindset focusing on lead intake, data travel, evolution over time, and what a representative needs to see

Skills

Required:SalesforceHubSpotLead routingData governanceReporting & analyticsSystem architecture

Benefits

  • Primer is a mission-first company. We focus on mission execution and avoid unrelated activism at work. (Implicit alignment with company values in description)
Last updated Sep 9, 2026. Interested? Apply on the company site.

About Primer

The future of education begins here.

Primer Microschools are hiring! Apply now to help the next generation by providing a better education system.

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