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Sr. Solutions Architect (CustomerLake)

Databricks
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Hybrid (Tokyo, Japan), Tokyo, Japanfull-timePosted 1mo ago

About the role

Senior Solutions Architect for Customer Lake (Databricks' agentic Customer Data Platform) focused on guiding strategic customers through implementations, enabling adoption, and shaping product direction within a global go-to-market organization.

Responsibilities

  • Provide technical leadership to guide strategic customers to successful implementations on customer data and marketing projects, including architectural design, data engineering, identity resolution, audience activation, and agent deployment
  • Collaborate with GTM leadership and account teams to design and execute high-impact engagement strategies across territory, driving Customer Lake adoption from initial build-out through augmentation or replacement
  • Serve as an expert Solutions Architect building technical credibility with CMOs, heads of MarTech, data engineering leaders, and marketing/analytics teams to drive product adoption and vision
  • Enable clients at scale through workshops, POC execution, and developing customer-facing collateral that demonstrates the value of an embedded, agentic CDP architecture
  • Influence product roadmap by translating field-derived insights into strategic recommendations for Product and Engineering teams
  • Handle the most complex technical challenges as tier-3 escalation point for the field, ensuring customer success in mission-critical data environments
  • Establish and refine the sales qualification and POC intake process to maximize customer success and minimize friction for R&D

Qualifications

  • 5+ years of customer data platform (CDP), marketing technology (MarTech), or customer data engineering expertise
  • 3+ years in a customer-facing, pre-sales or consulting role
  • Experience with design and implementation of data and AI applications for marketing and customer engagement (identity resolution, segmentation, personalization, next-best-action, agentic AI workflows)
  • Deep familiarity with CDP and martech/adtech platforms (composable-CDP architectures like Salesforce Data Cloud, Adobe, Segment, Treasure Data, Braze or similar)
  • Strong understanding of first-party/second-party/third-party data, identity graphs, consent and privacy signals, and martech/adtech destinations
  • Experience operationalizing data as governed data products, including audience/segment definition in SQL or natural language, reverse-ETL and activation pipelines, and governance in Unity Catalog
  • Experience collaborating with Global System Integrators (GSIs) and third-party consultants
  • Hands-on experience building solutions in major public clouds (AWS, Azure, or GCP)
  • Undergraduate degree (or higher) in a technical field (e.g., CS, Data Science, Engineering)
  • Full professional proficiency in Japanese (mandatory); business-level English preferred

Skills

Required:CDP and MarTech/AdTech platformsData engineering and SQLPublic cloud platformsJapanese language
Nice to have:English language

Benefits

  • Click here for regional benefits details
Last updated Sep 10, 2026. Interested? Apply on the company site.

About Databricks

Leading Data and AI Platform for Enterprises

Databricks offers a unified platform for data, analytics and AI. Build better AI with a data-centric approach. Simplify ETL, data warehousing, governance and AI on the Data Intelligence Platform.

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