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Strategic Account Executive

Twilio· Sales
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Hybrid (Singapore)UnknownPosted 1mo ago

About the role

Strategic Account Executive responsible for managing and expanding Twilio’s most important Enterprise accounts in South East Asia or South Asia, focusing on messaging, voice, and email services. Remote-first role based in Singapore with ~30% travel.

Responsibilities

  • Manage and expand some of our most important customer accounts, including high growth technology, retail, eCommerce, Insurance and fintech companies.
  • Develop, drive, and execute account strategy to deliver revenue, gross margin, and gross profit results.
  • Partner with other Twilio teams to identify new revenue opportunities within your account portfolio.
  • Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
  • Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
  • Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and championing their point of view.

Qualifications

  • More than 5 years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products and solutions for customers.
  • Experience in supporting South East Asia or South Asia territories.
  • Accountable for relationship management, cross sells, upsells and solutions consulting.
  • Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
  • Analytical account development strategy based on using data to find opportunities and prove value.
  • Demonstrated track record of managing business forecasts and financial models with use of MEDDPICC.
  • Entrepreneurial mindset with appetite to define processes and build programs.
  • Proven track record of developing, growing and delivering revenue & gross profit results, especially for large-scale and enterprise customers in Asia.
  • Excellent verbal and written communication skills.
  • Bachelor’s Degree or equivalent years of experience.

Skills

Required:Account managementStrategic account planningConsultative sellingForecasting and financial modeling

Benefits

  • Working at Twilio offers competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and more. Offerings vary by location.
Last updated Sep 17, 2026. Interested? Apply on the company site.

About Twilio

Twilio platform for communications and programmable APIs across messaging, voice, video, and AI-enabled workflows.

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