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Forward Deployed Engineer (Remote)

Telnyx· Sales
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Hybrid (New York, NY; Dallas, TX), Remotefull-timePosted 1mo ago

About the role

Forward Deployed Engineer to embed with enterprise customers, architect and ship production systems on Telnyx's global network (voice, messaging, AI, wireless). Requires working at the intersection of engineering and customer success, owning outcomes from POC to production go-live. Travel 10–30% to customer sites.

Responsibilities

  • Embed with enterprise customers to understand their communications workflows, AI use cases, and integration challenges firsthand
  • Build and deploy custom implementations: AI Voice Assistants, Telnyx APIs (Voice, Messaging, Fax, Wireless), WebRTC
  • Lead POCs, pilots, and production launches from whiteboard to go-live
  • Own customer outcomes—stay engaged until the solution is live and stable
  • Collaborate directly with Product and Engineering to shape the roadmap based on field insights
  • Create clear technical documentation, runbooks, and maintainable solutions for handoff
  • Troubleshoot and resolve complex integration issues alongside customer teams

Qualifications

  • CS degree or equivalent experience
  • 3+ years building software or doing technical consulting
  • Proficiency in multiple languages: Python, Node.js, Go—you're more dangerous in some than others
  • Strong API fluency, event-driven thinking, and cloud-native instincts
  • Exposure to SIP, WebRTC, or real-time voice/messaging systems
  • Ability to translate 'it's not working' into root cause
  • Comfortable working on customer sites and in high-stakes technical conversations

Skills

Required:Programming languagesAPI fluencyCloud-native experienceSIP / WebRTC / real-time systemsProblem diagnosisCustomer engagement
Last updated Oct 15, 2026. Interested? Apply on the company site.
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About Telnyx

Telnyx owns the full stack from carrier network to AI inference, so there's nothing between your agent and the person on the other end. No handoffs. No lag. Just voice, messaging, and AI that keeps up.

Carrier-owned global communications platform for voice AI agents, SIP trunking, programmable voice, SMS/MMS, and AI inference. Single vendor for the full voice-AI stack on a Tier-1 network across 40+ countries.

Cloud communicationsGlobal eSIMMessagingPhone number APIPrivate networkProgrammable SMSSIP trunkingVoIP
Company profileWebsite

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