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Forward Deployed Engineer, ANZ

Telnyx· Sales
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Sydneyfull-timePosted 1mo ago

About the role

Forward Deployed Engineer to work with enterprise and high-growth technology customers across APAC, architecting and deploying production systems on Telnyx's global network (voice, messaging, AI, wireless, and edge compute) and helping customers deploy real-time AI and communications workloads.

Responsibilities

  • Embed with customers to understand their technical requirements, AI use cases, and integration challenges
  • Architect and build custom production solutions using Telnyx's Voice, Messaging, Wireless, WebRTC, AI, and Edge Compute platforms
  • Build and deploy AI Voice Assistants, conversational AI, and LLM-powered applications
  • Deploy and operate LLM infrastructure, including open-weight models and LiteLLM or comparable gateways
  • Design model routing, fallback, observability, and cost strategies for production AI workloads
  • Build RAG pipelines, prompt architectures, evaluations, and model integrations
  • Deploy containerized services on Kubernetes and work with customer infrastructure teams on production environments
  • Troubleshoot complex issues across APIs, networking, SIP, WebRTC, AI inference, and customer infrastructure
  • Lead technical discovery, architecture sessions, POCs, pilots, and production launches from whiteboard to go-live
  • Own customer outcomes through deployment, stabilization, and handoff
  • Partner with Product and Engineering to turn customer feedback into product improvements
  • Create technical documentation, runbooks, and reference architectures
  • Help customers navigate data residency, security, privacy, and compliance requirements across APAC

Qualifications

  • CS degree or equivalent practical experience
  • 3+ years building software, infrastructure, or working in technical consulting
  • Strong proficiency in Python, Node.js, or Go
  • Hands-on experience deploying LLM applications or AI infrastructure in production
  • Experience with LiteLLM or a comparable LLM gateway, including routing, fallbacks, rate limits, and observability
  • Comfortable with Kubernetes, Docker, APIs, cloud infrastructure, and production operations
  • Exposure to SIP, WebRTC, VoIP, real-time communications, or messaging
  • Strong understanding of production AI challenges including latency, concurrency, provider limits, retries, streaming, and cost
  • Ability to diagnose complex technical problems and translate customer requirements into practical solutions
  • Comfortable working directly with customers and leading technical architecture discussions
  • Strong communication skills with the ability to explain complex technology to both technical and non-technical audiences
  • Based in Sydney or willing to relocate
  • Legally authorized to work in Australia, or eligible for sponsorship

Skills

Required:PythonNode.jsGoLLM infrastructureKubernetes
Nice to have:SIP/WebRTC/VoIP

Benefits

  • Not specified in description
Last updated Sep 17, 2026. Interested? Apply on the company site.
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About Telnyx

Telnyx owns the full stack from carrier network to AI inference, so there's nothing between your agent and the person on the other end. No handoffs. No lag. Just voice, messaging, and AI that keeps up.

Carrier-owned global communications platform for voice AI agents, SIP trunking, programmable voice, SMS/MMS, and AI inference. Single vendor for the full voice-AI stack on a Tier-1 network across 40+ countries.

Cloud communicationsGlobal eSIMMessagingPhone number APIPrivate networkProgrammable SMSSIP trunkingVoIP
Company profileWebsite

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