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Sales Development Manager - East

Cresta· Marketing
Apply on company site
Hybrid (New York, NY)$142k - $190k + equityfull-timePosted 1mo ago

About the role

Lead the East Coast SDR team, driving outbound and inbound pipeline generation for Cresta's AI/CX platform. This is a build role responsible for setting the playbook, not inheriting one. NYC-based with in-office presence 2x per week (Mon/Wed).

Responsibilities

  • Hire, onboard, and develop exceptional SDR talent
  • Build and iterate on a data-driven outbound and inbound strategy
  • Foster a culture of high accountability and performance
  • Motivate the team through incentives and contests
  • Uplevel SDRs and help them grow into future AEs and managers
  • Report on SDR KPIs to ensure quotas and SLAs are hit daily
  • Partner cross-functionally with Marketing, RevOps, and Sales on key initiatives

Qualifications

  • 2+ years of sales/SDR leadership experience in a high-growth technology company
  • Located in the NYC area, in office 2x/week (Mon/Wed)
  • Deep understanding of modern SDR tools: Gong, LinkedIn Sales Nav, 6sense, ZoomInfo, etc.
  • Experience executing an outbound multichannel strategy and optimizing playbooks
  • Consistent track record of exceeding quota, both as a leader and as an IC
  • Strong analytical experience managing pipeline goals and forecasting
  • Experience partnering with AEs, Marketing, and RevOps on ICP, messaging, and process

Skills

Required:SDR leadershipOutbound and inbound strategySales analytics and forecasting

Benefits

  • We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
  • Flexible vacation time to promote a healthy work-life blend
  • Paid parental leave to support you and your family
  • Monthly Gym & Phone allowance
  • Work from home office stipend to help you succeed in a remote environment
  • Lunches and dinners included for in-office employees via Grubhub
Last updated Sep 17, 2026. Interested? Apply on the company site.

About Cresta

AI Agents for Every Customer Conversation | Cresta

AI Agents for Every Customer Conversation | Cresta

AIAI AgentAutomationCXCrestaCustomer ExperiencePlatformorchestration
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