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Deal Desk Lead

Reducto· Operations / Revenue
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San Francisco, CA$160k - $200kFull-timePosted 1mo ago

About the role

First dedicated deal desk seat at Reducto. Partner with Account Executives, Customer Success, Legal and Operations to manage deal structuring, contracting, approval workflows, billing handoff, and renewals. On-site in San Francisco, 5 days/week.

Responsibilities

  • Own daily deal desk operations, partnering with Account Executives on deal structure, commercial terms, and steps to move each deal through approval and signature.
  • Review pricing, commitments, discounts, and payment terms against our policies. Identify exceptions, recommend a path forward, and drive decisions with the right approvers.
  • Ensure each deal has the right agreements and attachments under our contracting playbook, including order forms, services agreements, data processing agreements, and business associate agreements where applicable.
  • Partner with Legal on customer redlines and non-standard agreements. Provide the commercial context, clarify open questions, and coordinate with the AE.
  • Own the handoff from signature to a working account: billing configuration, provisioning, contractual account settings, and the initial invoice.
  • Maintain and improve our deal desk automation and build new integrations across quoting, contracts, CRM, billing, and payments. Investigate handoffs and verify that changes work through to billing.
  • Run the operational side of contract renewals, expansions, amendments, and true-ups with our Customer Success team, including moving customers onto new pricing and reflecting those changes correctly in their accounts.
  • Keep contract templates, approval workflows, and deal records accurate as policies evolve, working with Legal and Finance on the underlying terms.
  • Own deal turnaround and visibility. Keep AEs informed of blockers and next steps, and maintain the guidance that helps them prepare complete, accurate deals.

Qualifications

  • 5+ years of experience in deal desk, contract operations, or revenue operations at a B2B software company, with deal desk work at the center of it.
  • Strong business judgment. You understand how a deal gets done, can explain the trade-offs in a proposed structure, and know when to resolve an issue within policy or bring in an approver.
  • Understand commercial agreements, know which documents a deal needs, and can translate signed terms into the right billing and account setup.
  • Hands-on experience with CRM and billing systems (Salesforce / Metronome / Stripe)
  • Comfortable configuring business systems, understanding how data moves between them, and troubleshooting workflows. You can point to automation or integrations you have actually built or improved.
  • Hands-on and comfortable owning the function as its first dedicated hire.

Skills

Required:Deal desk / contract operationsCRM and billing systemsAutomation and integrations

Benefits

  • Unlimited PTO
  • Daily Lunch - free lunch in the office
  • 401(k) with a 4% company match
  • Commuter Reimbursement
  • Comprehensive Insurance (medical, dental, vision)
  • Health and Wellness Budget up to $150/month
  • Parental Leave with flexible scheduling
Last updated Oct 23, 2026. Interested? Apply on the company site.
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About Reducto

The most accurate API to parse documents

Reducto offers robust and reliable document ingestion for any workflow. Our API allows you to convert complex, unstructured documents into structured outputs that are perfect for RAG, process automation, and more.

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